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December 2023 by Meagan Rodriguez
The nicest guys and very knowledgeable, its always a pleasure seeing them!-her majesty :)
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November 2023 by Nhan Nguyen
Great service. Quality staff and experience. Highly recommend as a great shop.
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September 2023 by Dr. Ron T.
Great customer service! Very friendly! Went out of their way to accommodate me. Best tactical store in Houston (Katy). I was looking for a specific AR (Freedom Ordnance) and they were able to order it for me with a very fast turn around time. I look forward to buying all my guns and gun gear from them in the future. Thanks Sayeed and crew.
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August 2023 by Jason Edwards
So for me not being from the area I found this shop on Google. When I walked through the door the gentleman was quick to help me. He took time and helped me find the right optic that would fit my handgun. I ended up purchasing an AR and 2 optics. The customer was service was great and these guys really helped me out finding what I needed at a good price. They have a great selection of firearms and accessories to meet your needs. I personally would highly recommend this store to anyone and I also will be back.
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July 2023 by Derrick Hemingway
looked at people funny and was rude
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June 2023 by Paul S.
I've always had a positive experience with Unlimited. They do ALL my transfers and are very polite to their customers. They keep tons of parts, accessories and gear. These guys are a pleasure to deal with!!
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May 2023 by Adam Pnl (Ado ma)
Very rude ,poor customer service and the prices are very high than the average retail. There is a lot of cool gun stores in the area I would not recommend this one for you guys .
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May 2023 by Gary B.
A alright store. Looks a little outdated. I would go back when I hit the mega million.
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April 2023 by Jyrin Thompson
Treat everyone equal
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April 2023 by JR
Messy inventory , hard to shop here
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March 2023 by Zach R.
Don't waste your time at this rip off of a gun store. I been here for twice out of urgency but I should of just waited for Pr**ma*y A*rms to open on Monday or Pay*ne B**th*ers which both are superior companies to this dump. Also don't pay with cash!!! I was given a hand written receipt which the same guy who made the sale wouldn't honor a return probably because he pocketed it rather then reporting the sale. Also this places prices are crazy high compared to other gun stores and the owner is extremely unprofessional.
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March 2023 by John B.
Been there a couple times and the owner has been super nice and accommodating. Went there once and realized I was 15 min early, before opening time, as I was walking away, the owner opened the door and said "You're early, well, so am I, come on in". Literally, no other gun store has done that. Prices are generally reasonable as I've bought a couple items from him. Definitely shopping there again!
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February 2023 by Melissa Garza
VERY RUDE, POOR CUSTOMER SERVICEI am writing this review in response to the owner's response to my husband, John Kuhn’s one-star review of this establishment.BACKSTORY: First of all, I was with him when we came in, looking for a holster for his pistol. We had indeed just come from Academy, where we had an employee walk us back to the gun department and were allowed to try a number of different holsters to see what fit. Dissatisfied with the selection at Academy, we went to Guns Unlimited USA. When we walked in, he spoke to the two men working there, explaining that he was trying to find a quality, well-fitting holster for his pistol. The men didn’t respond so my husband said that he was going to remove the pistol so that he could try some out. When one of them responded, “Okay” my husband carefully removed it with two fingers to set it on the counter, only to be yelled at angrily by the man. My husband quickly replaced the pistol, and said that we will just go elsewhere, to which the man cursed at us as we walked out.MY REVIEW: My husband already reviewed all the negative parts of this interaction, so I won’t repeat that here. What I find especially unacceptable was their response. Most companies and small business with any small amount of customer service would respond to a negative review with “We are sorry to hear that you had a negative experience. We value the opinion of our customers….” Or something along those lines.Guns Unlimited USA responded with an angry, immature, ALL CAPS, berating and name-calling reply, filled with untruths. We were not greeted in the manner you stated. He absolutely did not “brandish” his gun as you stated either. I would be very interested to see the video that you claim to have, calling him a liar. And it was in his back pocket because he needed a holster, as he made clear to you beforehand. Additionally, YOU were the one that used profanity. This is top-tier unprofessionalism. And calling him a racist because he said there was an obvious language barrier (which is evidenced by your poorly worded reply) is immature and wildly unprofessional. I would likely not have bothered to leave a review at all, except that your response necessitated it. Your potential patrons deserve to know what kind of treatment they can expect from Guns Unlimited USA and that there is no shortage of better options in Katy.Edit: Your replies say it all. You make your own establishment look bad by the things you say. And you’re so defensive about eating your meal in the store, but where in my review did I even mention that?
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February 2023 by manager
Great buying experience. Second time buying as of today, and the man made the experience easy, and quick. Good small talk on firearms, too.
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February 2023 by Erich Mais
Stellar selection of everything you need, pro mags, ar parts, if they don't have it they can get it for you and you won't be disappointed checking out the store.