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March 2024 by Alyson B.
They cook crawfish incorrectly.. They boil it like lobster and then powder it with seasoning. You'll never find crawfish with powdered seasoning on it in the entire state of Louisiana. How is this acceptable to Texas? This is not Cajun or Louisiana style. Ludicrous.
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March 2024 by Nan G.
Great job, H-E-B! After waiting a week for my mothers prescription to be ready at another pharmacy and only to be told that it's still was not in, I switched to H-E-B pharmacy. I am so glad I did. They were able to provide me with the prescription medication in 24 hours . Thank you for your service! Thank you for your help. My 95 yr old mother thank you, too.
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December 2023 by Lmp D.
Pharmacy is not well managed. Pharmacy manager has been rude on multiple occasions and they are slow to refill or run out of basics.
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June 2023 by Laura J.
Great products and cheap prices. However they need to improve the customer service. Also they need to clean more often
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May 2023 by Christopher S.
KATY, TX 77494 / GROCERIES / REGULAR VISITS +Sushi Ya +Hydroponic Strawberries -No dry aged beef locker
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April 2023 by Luna Q.
Curbside takes forever! I definitely don't suggest it! Next time l will get my pretty lazy butt in the store.
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February 2023 by Mike T.
I had a wonderful time at this store. Mohamed helped me get the right fish seasoning, for the 2 whole rainbow trout along with lobster. Everyone was so friendly and they have a rather big variety of plants out front.
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February 2023 by Cord H.
Unbelievable that you spend $60 in a self check and if you happen to buy from the wrong register you can't get cash back without buying something else.
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September 2022 by Stephanie Bratton
I use the delivery service because I’m disabled and can’t drive and 2 times I received meats and other cold items that were at room temperature. Also had yogurt that expired in June and it’s September! Today I had products that were cut open, leaking and I was missing eggs out of the carton. My delivery was exactly on time so I’m not understanding the reason for room temperature meats and yogurt. I don’t know if they are checking the products before they send them out or if they store them properly. This is extremely frustrating since I depend on the delivery service. Customer service fixed the issue last time and we will see what happens today. But this makes me want to shop elsewhere and hope it doesn’t happen there too. I know H-E-B prides themselves on their products and staff and customer care and support but this is getting ridiculous.
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July 2022 by Elvin Brugha
Lately have not found Martins cinnamon and raisin butter bread. Also Oreo thin mint cookies . Enjoy the rotisserie chicken as a quick meal. Sandwich meats in the deli seems to be a good selection.
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July 2022 by Carolyn Bufford
love this place it always has everything I need ?
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November 2021 by Mercedes Reta
I had a horrible experience I wrote about it on Google reviews if you wanna read about it more . I work in retail and I understand how Frustrating it is to work and then have a customer is coming to last minute I’m trying to close down. I also understand that sometimes people just are working late or have things to do in life . Upon my arrival I ran in to grab a couple things spent 50 bucks prob would have spent 100 in there but I was rudely talked to by a manager named syd .
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October 2021 by Kim G.
Keenan the pharmacist is amazing. Helped me so much, went above and beyond. I appreciate the service here.
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August 2021 by Stanley D.
Very, very slow production rate with 5 persons on staff. Had to wait 45-60 mins for a prescription called in 30-40 mins prior to arrival. Walgreen may be a better choice if its an urgent matter.
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June 2021 by Bryan L.
I thought with it being H‑E‑B we didn't have to check the expiration date but I think at this one we will start. They are not up to the standard of the other H‑E‑B stores we have shopped at.
