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February 2024 by Shruti Grewal
Sad cashiers not willing to help a little extra just there to scan clothes, no smile, no hello, bad bad customer service. Want to say few other things about my bad experience but Checking other reviews it’s very sad that management is very poor in acknowledging and don’t care about customer service here at this location so there is no point.
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February 2024 by Ed White
Great store reasonable price
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February 2024 by Lourdes Castillo
Everything is very nice
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January 2024 by Robert Cardenas
I like the style
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December 2023 by Jo S.
Great big store with lots of great clothes. I was really disappointed with their Black Friday sales, 30% off really? When others are 50% off and more. The employees are ok as far as being friendly and they don't ask you if you need help. So the customer service area can definitely improve here. It's absolutely awful. In the fitting room it says that if you need a different size to ask their staff, hmmm how? Nobody is ever at the fitting room. You just walk right in. When you come out if someone is there they don't even ask you anything. They just keep doing what they're doing. The lines are long because there is always only one person checking people out while others do nothing.
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December 2023 by Paul Ferguson
There was a good selection of clothes and the store is well laid out to make shopping easy.
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November 2023 by Arturo Aguilar
Go to place to get basic staples, like hoodies, jackets, jeans, corduroy pants etc. They usually carry decent quality trend wear at reasonable prices.
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November 2023 by Similoluwa Ogundipe
The worst h&m shopping experience ever. I needed a different size and when I asked the manager (Tasha) to help me, she was extremely rude and unhelpful. She told me they didn’t have a small but because of her bad attitude I knew she didn’t check properly. After paying, I went to check and saw several smalls. When I told her, she was extremely rude and unreasonable.She asked me to wait in line again to make payment. My initial wait in line was 20 mins and she wanted me to queue again. Tasha seemed extremely overwhelmed and was taking her frustration out on me. I suggest she gets some managerial training.
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November 2023 by Iris Jaye
The store and staff are great but this season's fashions are trash. I do hope it gets better.
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November 2023 by DR.RAJESH PATEL
Enjoyed shopping there, wide range & good selection!
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September 2023 by Sarat Chandra
Very bad. I hate this customer service.
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June 2023 by Corey Mahi
Staff in there care of our customers and they will help you just ask and if you don’t they will ask you if you need some help.
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June 2023 by Rolando Trevino
Enjoyed going in with my daughter to get her a dress for her event.
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May 2023 by Skskjddk Cdk
A lot of people complain about the line and returns and decide to do returns on a weekend. When the lines are long and the mall is at its peak businesses just don’t come. If you don’t want to wait an hour for your purchase maybe don’t come on a Saturday when it’s 5 pm..? I know it sounds rude but I don’t know what you expect when everyone else and their momma is at the mall. A lot of customers are very entitled and we have to follow store policy and if we don’t we’ll get in trouble. No, you can’t get store credit..it’s not even a thing at our store. No, you cannot return damaged items. No, you can’t get a refund after 30 days. We will not bend our policy for your entitlement. We are hard at work and very busy throughout our shifts. The lines are going to be long because it’s a busy mall. Read our return policy before coming. Don’t expect us to bow to you just because we work retail, we are humans with emotions as well.
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May 2023 by Mila Molchanova
Always unpleasant faces at cashier desk. Always long lines to wait to pay. Processed all your returns first before to make all paper work and people are waiting.Bought underwear. It was unopened. Came to return. Nothing that I can’t return it on their receipt at the return policy. Nothing a sell person told me. Just sorry with that poker face.Never will come again
