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February 2024 by Gabriel Laya
I had a wonderful experience buying a car from Ben. He was very friendly, knowledgeable, and helpful throughout the whole process (He stayed with us past business hours). He answered all my questions and gave me honest advice on the best options for my needs and budget. He also followed up with me after the purchase to make sure I was satisfied with my car. Ben is a great car salesman and I would highly recommend him to anyone looking for a new or used vehicle. To sum it up he went above and beyond for our needs.
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January 2024 by Maria Delgado Oliveira
This is my first time getting a Honda and I could not have chosen a better place to buy it from. The place is very clean and the staff is friendly and welcoming. I had the pleasure to be helped by Javier Delgado and Fernando. Javier helped me get the best car for me. I chose a Honda Passport, he explained everything clearly and how much it would come out to. If I had any questions he didn’t hesitate to answer them. After we were done we proceeded to talk to Dominic who helped me understand all the different types of warranties and services. I loved my experiences with them from the beginning. They didn’t try to upsell me to a vehicle that was too much.
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January 2024 by Allaina Melancon
I recently purchased a 2024 Honda HRV and it was worth coming to this Dealership! Kirk was an amazing and patient salesman throughout the entire process. Kirk kept me updated on any details as well as questions I had while waiting for the vehicle to arrive. It was a long process but having Kirk as well as the friendly staff here to help was worth the wait! I will be recommending Kirk and the dealership to anyone that wants a vehicle with Honda! I am very happy with my purchase!! ?
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January 2024 by Christine Nguyen
Jean is the best salesman in the dealer!!! Making my Saturday much more easy with selling my Honda just like in and out. Recommended!UPDATED: these guys seem irresponsible, saying that my check is ready to pickup but when me and my husband stopped by they kept us waited for an hour straight without telling us what’s going on!!! Frustrated to deal with at this dealer. Be aware!!!
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January 2024 by Tiffany Wagner
My buying experience was amazing. Theo was very knowledgeable about the vehicle I was interested in, made sure I was always aware of the buying process, helped with negotiating my trade and didn’t try to “sell” me but instead provided me with a great experience. Willow in finance was just as amazing. He was kind and went through my upgrade options without being pushy. I’m sending more family over there to buy their cars. Thanks for helping me get my new 2024 vehicle!
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January 2024 by C Penne
Just bought a new car and the gentleman who showed me my car was very good. Not pushy and listened to what my needs were. Simon Dzenyo was the salesman. I purchased the Civic Sport Touring in the new Boost Blue with 5 miles on it and it is beautiful. Drives fantastically. Very detailed my car before I left and wow! Love it.
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January 2024 by Sofia Lopez
I bought my first car today with the help of Simon. He did an amazing job trying to fit my needs and budget that would perfectly suit me. I’m really grateful for those that helped me, and did not feel like I was being cheated in any way. This dealership is great for first time buyers looking for an affordable and reliable car. Thank you again Simon :) I love my Honda
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January 2024 by Alifair Z
Simon helped out my fiancé and I when we were in a rush to get a new car after an accident. He made sure we got what we wanted with our price point. A month or so later and I’m still in love with my car. Thank you Simon, and thank you Honda Cars of Katy!
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January 2024 by Yakima Azzurri
I want to share my positive experience at the Honda-Katy dealership. Nia Sims, our salesperson, was very professional, friendly, and incredibly helpful. She didn't push us to decide, was professional and friendly, listened to our needs, and made us feel welcome. With her assistance and the Manager, we could confidently buy a beautiful 2024 Honda Pilot. I want to thank Nia and the team for all her help.
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December 2023 by Bradley M.
I am currently sitting in the lobby of the dealership. Got here at 10am to look at a used 2021 Honda HRV that my daughter and wife saw and test drove the previous day. I test drove it and we started the process. It is 3:41pm and we are stilling waiting for finance to comeback to finish the paperwork. Dealership was clean and the salesman was friendly and courteous. I would recommend Kirk Fuller as he was pleasant to work with. However, They are short staffed, and negotiating took about 30-45 minutes between each trip for salesman to get manager approval. 6 hours to buy a car is ridiculous. Next time I am buying online after test driving in a dealership to find what I like.
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December 2023 by Angela A.
Theo and Dominick were great sales rep. Dominick was super fast , and Theo was very helpful showing us around and making sure we were OK.
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November 2023 by Darrell Russell
I’d like to recognize my car salesman Kirk Fuller. My car shopping experience was a 2 day process as I could not decide on the color I wanted for my Accord. Kirk stayed in touch with me over the 2 days and presented multiple interior scenarios for me that ultimately helped me decide on my color. Kirk was very professional and knowledgable which made me feel at ease to purchase from him. I hope that he can get recognized for his work!!!
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November 2023 by Ronny G.
The car was purchased on Friday 10/20/2023. Honda Cars of Katy.I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. Tony acted as if he was put out in the whole process, from initial test drive to final deal. Fernado was very unprofessional, he lied stating the fender was replaced, he continually made excuses when asked about workmanship of the repairs and insulted me when he stated I should have bought a new vehicle.The ball was dropped the behalf of Honda Cars of Katy. After the initial drop off the vehicle three attempts were made to remedy the situation and yet its still unfinished.The vehicle will be taken to another Honda location for repair.Stay away from this dealership. There has been zero return calls, text or communication.
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November 2023 by Maggie M.
Zero stars. This place has always been complete chaos and nothing "express" about it. Glad this was my last visit. Needed an oil change and was in line at 645am, second person here and 1st in one of the 2 lines. (They open at 7am.) Hoping to be in and out as advertised by the "express" in the name. I checked in at the front desk after about 2 hours looking for an update and was told it shouldn't be much longer. (Ummm OK... ) Her version of "too much longer" took another 25 minutes before I saw my vehicle pulled around front so went to the front desk again. The gentleman found the ticket and asked if a tech walked me thru the suggested repairs and I said no but I wasn't waiting any longer. No time to share my thoughts on a $95 oil change so paid and left. Oil change places are on every other corner, and I'm sure much more focused on communication and customer service. And I highly doubt their oil change would take 2+ hours and $95. Spend your money anywhere else but here.
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November 2023 by hassan cherradi
Ben has been my sales person at Honda and he has been amazing. The two times I bought a car through him I have had a wonderful experience. Other than my purchase experience, Ben has been always attentive and helpful whenever I called him for after sales and service questions. He is always prompt to respond to my need. He is a great sales person and very customer oriented. I highly recommend him to anyone looking for a car.