H&R Block offers professional tax services aimed at maximizing refunds and ensuring customer satisfaction. Clients can easily set up appointments at local offices or utilize the Digital Drop-Off service for remote consultations. The staff is known for their kindness and professionalism, with many customers praising specific tax professionals for their attentive and efficient service. Reviews highlight quick processing times, with some clients completing their tax filings in under an hour. The tax professionals are described as knowledgeable and thorough, making clients feel comfortable with their submissions to the IRS. H&R Block prioritizes community safety through deep cleaning and social distancing practices in their offices, ensuring a secure environment for all clients. Overall, clients express high satisfaction with their tax experiences and intend to return for future needs.
I came in as a walk in no apt and they saw me right away and I had a complicated issue. The staff was very polite and professional and I had assistance from Shaun Johnson who made it painless and solved my problems for me and was all smiles. Very patient and very understanding. Would recommend anyone go here.
February 2024
Very satisfied with the service I received today from Lawrence Kuntschik. I walked in at 9am and was done with my taxes by 9:30am/9:40am. I did have an easier process but regardless Lawrence was attentive and handled my account with professionalism and integrity! Will definitely be back!
April 2023
I'm satisfied with the services at the H&R Block, Katy Mills office. The staff was kind and very professional specially the tax professional that handled my filing Kanchana Umasekar which I thank so much for her services as a tax professional. Completely satisfied about the whole tax filing process.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee