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March 2024 by Scott Russell
They did my taxes for 2021 and I still haven't received a refund in 2024. They charged me 260$ that I paid and told me my refund was Bout 1700$ but then I get a letter from the irs staying it's actually only 300$ish. If I would have known that I wouldn't have paid them 260$ and done it myself. So now I've paid them 260$ and HAVENT seen the 300ish bux back. Very inexperienced and they've done nothing to help make it right. Will never go to H&R Block again.
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March 2024 by michaelle campbell
Ms. Elsie Jupiter is an awesome employee. She makes sure you understand everything. She answers all of your questions and discusses everything in Layman's terms. H&R Block is lucky to have her.
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March 2024 by JUAN RAMOS
I have been using H&B for my tax return over the past 10 years without any issue so far. The company has a strong reputation with qualified tax professionals and offer a lot of flexibility with multiple locations and the online option to prepare the tax return. During that time, I have been using Mrs. Marta Osorio as my tax professional advisor. She is always willing to help, advise, answer all my questions and complete my tax return in a timely manner. 100% recommend
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March 2024 by Karina Barrios
Excellent Service, I recommend Mr. Alex Calderón, he speaks Spanish and is a great professional in this matter.
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February 2024 by Ayodeji Osifuwa
professional
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February 2024 by Esmeralda Garcia
I arrived at 5:30 pm as a walk-in and left at 6 pm because no one saw me or even talked to me to let me know how long the wait to file my taxes would be.The staff up front talked about my situation but never spoke to me. The front desk representative called a guy on the phone asking if he was still coming in because he had some one waiting for him. Another lady came by and the front desk staff asked if she could just switch me to her because the guy on the phone was going to be late another 25 minutes.I ended up leaving to go to another tax office nearby. I came in as a walk in, meaning I am open to see anyone in the office. Why have me wait for someone who is already late to work and not in the office. Also, communication is key. Talk to me! I found all this information out by eavesdropping.
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April 2023 by Aaron Jackson
Quick n easy at a fair price.
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March 2023 by Cheryl Ceasar
Wow!! This store is absolutely amazing!! Everyone is so nice and understanding!! Thank you Lord for this amazing place! I highly recommend every single tax person here and I also highly highly highly recommend you to speak with Laura Lopez!! The manager of this great establishment!! I mean wow this place has me in tears they are so kind, customer focused, friendly, fast, upbeat, caring, honest and just amazing people!! But wow Ms. Laura Lopez has me about to try and fill out and application!! She hugged me she listened to me, I mean wow!! What a beautiful soul!! She cares about us!! She loves helping others!! I thank God for this woman! I highly recommend!!
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March 2023 by Clara Doyle
Worst tax experience ever. Sure, they were nice, but overall, they were unprofessional. She ran late for our in-person appointment by 30 minutes. It would have been longer, but I told them we couldn't wait any longer. No one even called when we had a phone appointment. During our in-person appointment, she literally said 'I don't know' with every stage, which was concerning. She also misspelled everything even though the documents with the spelling was in front of her. She mixed up our social securities. And when trying to show us the issue, she sent my name and last four of my social to a random number, even though she had my number and it is in their system. Overall, we will NEVER go back, and I recommend everyone to stay clear of this location at least. Also, the charge was ridiculously high!!!!
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March 2023 by Susan Foiles
I was a bit early and she was there, no waiting I trust Martha Osorio always to do a good job and know just what needs to be done .
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May 2022 by Venkatesh Sappidi
Ms .Osorio Martha was my tax consultant . I highly respect her vast knowledge on book record keeping and on the current taxes. She pays utmost care with her clients tax records and keep up to date with IRS tax amendments. I highly recommend her
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May 2022 by Sonda Homalon
She very helpful and very nice.
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April 2022 by Walter Tavares de Carvalho
Your Senior Tax Expert Auta Maria provided an awesome job.
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March 2022 by Tina Ashford
I highly recommend Mrs. Elsie Jupiter. She's very kind patient helpful knowledgeable and honest. It took a little while to see her but it was definitely worth the wait since she did an excellent job.
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March 2022 by Gotte Shae
Auta Maria Campos was so kind and did all she could to help me and the family out. Will be seeing her next year