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December 2024 by Michelle L
Slow and incompetent.
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June 2024 by hien pham
The worst location by far. The manager Robert Thomas is extremely rude and unhelpful. I have been with Ibc business checking since 2012 and will no longer be banking with them after my checks have all cleared. If the corporate office do not do something about the customer service at this location I will tell all my family members to also close their accounts. I have never been so angry where I have to leave a bad review and here I am. Thanks for being the worst manger I have ever come across Mr. Robert Thomas.
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May 2024 by Newell Cheatheam
Cashier on 12.10.2024 Would not cash my check that was around $4000.00 at 4:30 pm on a Friday because they could not talk to no one at the company that wrote the check to verify it was me. Previously they had cashed a $8,000.00 check 3 months before and did not set up a record. Branch Manager would not over ride cashier either. Most banks just check that that the company has money in bank to cover a check.
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October 2023 by Brandy
I recommend asking for Robert for your banking needs with IBC in this branch. Thank you Robert once again for your excellent customer service and your assistance!
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June 2023 by red shadow1985
I went to turn in some change which aready rolled. The lady said wait, then handed me a deposit slip. I was like, what's this for? Most other locations usually say how can I help. Or someone will be with u shorty. I filled out my slip, waited in line for 15 mins, then left with no service. I hope one day we can have something like coinstar machines in banks or outside might be better. That doesn't charge and use your atm card to put the change in your account or simply just give less cash. So we don't have deal with people like that. Maybe not with the cashless system we are going to.
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May 2023 by nivin debis
Worst bank ever.Very slow!!
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April 2023 by Alisha J Muhammad
TRASH...Not worth the 1 star needed for the review. The branch manager lied to my face. He told me a commission check I deposited was on fraud hold & Wells Fargo wouldn't release the money. Wells Fargo released funds to them 2 days ago...UNTRUSTWORTHY GARBAGE
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March 2023 by Alisha J. Muhammad
TRASH...Not worth the 1 star needed for the review. The branch manager lied to my face. He told me a commission check I deposited was on fraud hold & Wells Fargo wouldn't release the money. Wells Fargo released funds to them 2 days ago...UNTRUSTWORTHY GARBAGE
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January 2023 by Kaison Graham
I’ve never hated a bank as much as I hate this one. Lady working the front desk has absolutely zero people skills. Just gave me the motivation to change banks today.
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December 2022 by Becky Martin
Every time I need to go inside they are Always very helpful and courteous. Never have to wait long.
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October 2022 by Jus PT
I was the first customer in the building so take this review with a grain of salt...Alexis was amazing to talk to and resolved my issue promptly. She needs manager pay! I gave a 4 out of 5 due to IBC overall making me drive 45 mins just to change an address, other than that the experience wasn't bad at all.
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August 2022 by md hasan
Supper slow ,
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August 2022 by Lisa N
I’m not from here , however this is the worst experience iv had from this IBC, expect to wait for ever to get assistance.
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August 2022 by Vinny Raviele
Went there today to cash 4 checks it took 32 minutes. Everytime we go there it has new employees. This place needs a new manager that good people will work for. They need to hire smart people to be tellers.
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July 2022 by Ricky Perez
Slowest bank on the planet. A pain every time I have to come here.
