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September 2023 by Emily F.
This is located on the ceiling above the frozen food. So unhealthy to be surrounded by food people are consuming. I'm highly sensitive to mold so this definitely scary to see.
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September 2023 by Stacey S.
Terrible customer service. Terrible floral department which will take significant liberties with your order. Will never buy from there again. Clearly they need help there.
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July 2023 by Bob D.
This store keeps selling rotten products. Told family to NEVER buy meat from this store. They purchased yesterday and the product smells disgusting today. Kroger does not allow meat products to be returned.
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December 2022 by halane Dunn
Great price on fuel
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October 2022 by Terry N.
App is horrible. You have to go to browser to order. They are always out of stock and don't notify you until it's too late to change the order.
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October 2021 by Phoenix N.
This store has it all! Fresh produce, Hot & ready Deli, a good (Not great) Bakery. A good selection of health items. Large selection of Dairy items, including Egg Nogg! Employees who are friendly and will greet you in the aisles. If your looking for something, they will take you to the item. The Meat & Seafood department is great! Good selection, good prices, and helpful people. And they will answer any question that might have. This store also has a Pharmacy & Gas Station. But, what brings my rating down is the checkout wait. Sometimes they have one or two. Sometimes three lanes open. But they do have 6 express check-out lanes open who are operated by extremely helpful & friendly associates. My suggestion, (if your still reading this?) Give Kroger a try, at lease once.
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August 2021 by Brian T.
Fried Chicken here is delicious. They have a $5 meal that is worth getting. Has a wide selection of groceries. Many deals to be had every week. They'll send you coupons of items that you actually buy if you sign up for the Kroger card. Pick up is convenient.
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June 2021 by Alex P.
This is a review specifically for the self checkout staff - who are always very smiley and helpful each time I visit this store!
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December 2020 by Joann W.
I must say every time I come here, always the same. I wish they would hire people that actually want to work and like to be friendly! I only shop here and get only what I have with the coupons they send me. I hate coming into this store because the staff is always terrible. I think the only department that is nice is meat department and bakery! I do not recommend this place at all!!
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October 2020 by Maria L.
Impressive helpful and distinguishly friendly customer service at self checkout lane yesterday by Jim at about 6pm. I was busy with two boys and more than 10 items. People like Jim really improve the grocery shopping experience
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June 2020 by Cord B.
the only supermarket in Katy that is worse is FeistaThis Kroger is a disgusting disorganized store with dirty floors, spoiled food rude , not trained well workers who are not very good at disguising the short comings of their store . you can watch employees scold each other in public at this store. It's depressing. all the departments stink. Just go get some booze from here and run.
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June 2020 by Matt Albright
Clean pumps and pavilion!!
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June 2020 by Pete O.
Helpful staff. Vegetable selection is much improved and fresh fish is good too. Store sells much the same stuff as others but the staff are always cheerful and helpful - particularly the mature, full time staff.Now stock many of the gluten free/ vegetarian and other different dietary products. International section no longer has the choice that it did previously- Fiesta has a better choice. Pharmacy staff are particularly knowledgable and keen to assist - always a smile of welcome. Good place to shop -except the mushrooms- they only sell repacked and there seems to be no way of telling the state of the contents. Twice recently the Kroger packed mushrooms turned out to be slimy when I undid the wrapping - HEB are open stored for self selection and fresh.Drove to gas pumps today- new installation. I was cursing the fact that I had to bend down to read the display when it dawned on me that I was st the pump that catered for a disabled driver who is unable to easily get out of the car ( similar to the bank drive thru). Nice touch - but then I thought- how does the driver get to nozzle into the car? I guess it's ok if you have an able passenger but it would be useful to have a call button there so that the employee in the kiosk could come across and assist.
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June 2020 by Matt J.
Today, I was grocery shopping when my face mask broke. I take immunosuppressant medications so I am particularly susceptible to to coronavirus. I kind of started to panic a little bit. The young lady restocking in the produce section, dropped what she was doing, walked all the way across the store to find me one. Most importantly, she was gracious every step of the way. I find that to be true of the entire Kroger crew. That's why my family shops here exclusively. Keep up the good work!
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April 2020 by Usha M.
I didn't see any of usual stuff. May be they all quit. None of the associates are wearing masks or gloves and they are very rude and un-helpful.
