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February 2024 by Adriana p Acosta
Great customer service
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July 2023 by Bob D.
This store keeps selling rotten products. Told family to NEVER buy meat from this store. They purchased yesterday and the product smells disgusting today. Kroger does not allow meat products to be returned.
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October 2022 by Terry N.
App is horrible. You have to go to browser to order. They are always out of stock and don't notify you until it's too late to change the order.
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October 2022 by Rayah
This is my first time going to their pharmacy. I did not have my ID because it is being renewed but i brought in my passport. Both the cashier and the pharmacist were lecturing me on how I should not be driving without an ID. I told them I had my passport and have the paper license. They both felt it was an inconvenience to manually type in my passport in their system just so I can get Zyrtec D. They should learn to do their job without making up reasons not to. never again.
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October 2021 by Phoenix N.
This store has it all! Fresh produce, Hot & ready Deli, a good (Not great) Bakery. A good selection of health items. Large selection of Dairy items, including Egg Nogg! Employees who are friendly and will greet you in the aisles. If your looking for something, they will take you to the item. The Meat & Seafood department is great! Good selection, good prices, and helpful people. And they will answer any question that might have. This store also has a Pharmacy & Gas Station. But, what brings my rating down is the checkout wait. Sometimes they have one or two. Sometimes three lanes open. But they do have 6 express check-out lanes open who are operated by extremely helpful & friendly associates. My suggestion, (if your still reading this?) Give Kroger a try, at lease once.
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August 2021 by Brian T.
Fried Chicken here is delicious. They have a $5 meal that is worth getting. Has a wide selection of groceries. Many deals to be had every week. They'll send you coupons of items that you actually buy if you sign up for the Kroger card. Pick up is convenient.
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June 2021 by Alex P.
This is a review specifically for the self checkout staff - who are always very smiley and helpful each time I visit this store!
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January 2021 by Kris Gehringer
Kind, knowledgeable, quick
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January 2021 by Valerie Taylor
The pharmacy was easy to deal with and pretty fast getting my mother’s prescription ready.
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December 2020 by Joann W.
I must say every time I come here, always the same. I wish they would hire people that actually want to work and like to be friendly! I only shop here and get only what I have with the coupons they send me. I hate coming into this store because the staff is always terrible. I think the only department that is nice is meat department and bakery! I do not recommend this place at all!!
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October 2020 by Maria L.
Impressive helpful and distinguishly friendly customer service at self checkout lane yesterday by Jim at about 6pm. I was busy with two boys and more than 10 items. People like Jim really improve the grocery shopping experience
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October 2020 by Dayna Keil
The pharmacy refused to sell me one prescription because I wasn’t ready to purchase other prescriptions. I even explained the financial and personal reasons why and the pharmacist looked at me and said we don’t want your blood sugar to get worse. I have a doctor and Kroger’s pharmacy is not my doctor. This would have been a new medication for me and due to work and other reasons I cannot risk getting sick over the next couple of weeks. I HAVE TO WORK or my family will fall!!!! I will change pharmacy’s and never shop for groceries at Kroger’s again.
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September 2020 by Kristin Gehringer
Kind, knowledgeable, quick
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June 2020 by Cord B.
the only supermarket in Katy that is worse is Feista This Kroger is a disgusting disorganized store with dirty floors, spoiled food rude , not trained well workers who are not very good at disguising the short comings of their store . you can watch employees scold each other in public at this store. It's depressing. all the departments stink. Just go get some booze from here and run.
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June 2020 by Pete O.
Helpful staff. Vegetable selection is much improved and fresh fish is good too. Store sells much the same stuff as others but the staff are always cheerful and helpful - particularly the mature, full time staff. Now stock many of the gluten free/ vegetarian and other different dietary products. International section no longer has the choice that it did previously- Fiesta has a better choice. Pharmacy staff are particularly knowledgable and keen to assist - always a smile of welcome. Good place to shop -except the mushrooms- they only sell repacked and there seems to be no way of telling the state of the contents. Twice recently the Kroger packed mushrooms turned out to be slimy when I undid the wrapping - HEB are open stored for self selection and fresh. Drove to gas pumps today- new installation. I was cursing the fact that I had to bend down to read the display when it dawned on me that I was st the pump that catered for a disabled driver who is unable to easily get out of the car ( similar to the bank drive thru). Nice touch - but then I thought- how does the driver get to nozzle into the car? I guess it's ok if you have an able passenger but it would be useful to have a call button there so that the employee in the kiosk could come across and assist.