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December 2023 by Carol Risch
Alveena is great,she's a keeper!!!!! respect- ful great personality, professional, interactsfabulously with all customers!In Katy,
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December 2023 by Ramses Manuel
Room is spacious friendly staff and the location has easy access to freeway restaurants and most off mall.
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November 2023 by Jason Montgomery
Had cockroaches and other bugs in my room, the bed sheets are worn down, smelled funny, and sticky hallway floors.Food & drinks: Average breakfast nothing special
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November 2023 by Donna Franklin
I would not recommend this hotel, mattress hard, pillows were extremely uncomfortable. They need to do better.Rooms: Mattress hard, pillows not comfortable.
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November 2023 by Na'Stasha Stribling
I was very nervous booking here due to the reviews. My friend encouraged me to book anyway and I'm glad I did. Julio checked me in and he was so kind. You can tell he enjoys his career. No bugs, no smell, the elevator was down as mentioned in reviews. It was a good stay. My king room was a lil awkward how they built it, but it was a good stay.
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November 2023 by Mary Weed
Was a little disappointed with cleanliness, elevator and all flooring where mopped smelled like a sour. Dirty mop! Our room also smelled very moldy☹️ this is probably why I woke up with a bad headache cause im very allergic to mold, mildew! Also the lighting was inadequate for us older folks! We only had 1 decaf. And 1 reg coffee in room to use.
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November 2023 by Kellie Freeman
DISGUSTING!!!! Checked in last Friday night, room smelled horribly of mold/mildew. The smell was completely overwhelming. Rooms were damp and humid. Went to the front desk to see if they would put us in a different room. Front desk clerk was so sweet and gave us 3 room options...they all smelled terrible.We decided to leave and stay at another hotel nearby.This place needs a complete interior overhaul.
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November 2023 by Michelle Guerrero
The pool is not heated and is freezing cold. They refuse to heat the pool room or water depite it being winter. The entire place stinks like urine, weed, and mildew. Hands down the worst La Quinta I've stayed at. They had to change our room upon arrival. Gross! Never again.
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November 2023 by Louis Thompson
Not a bad place to stay. It was across the street from the jobsite I am working on. One elevator is out of order and ,so is one of washers in the laundry room. The breakfast was not good.
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November 2023 by Oscar Lightner, Jr
The whole place smells like tick and flea dog collars. It is beyond overwhelming. Drove in late tonight and don't have time to look for another place but first thing in the morning I'm checking out. I expect a full refund as I prepaid for two nights. Put me in room 133. Smelled like a pack of dogs defacated in it minutes prior to me arriving. While the air was palpable wet with dog collar odor. Just standing in the room for 2 minutes the smell had already permanently permeated our clothes and has not left us. They moved me to a different room and this one I'd at a level 7 as opposed to 11. Maybe stop allowing dogs. I was also next door to a barking dog and if it wasn't barking it was whining or I could here the female owner telling her dog to shut up. Unacceptable period. If I don't receive a refund and some sort if compensation for my ruined clothes I will notify the appropriate parties to turn this place inside out with inspections and it will be shut down due obviously hazardous and abhorrent conditions. The place may look clean but can easily be tested levels of toxic chemicals
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September 2023 by D A.
Newer hotel. Rooms nice. Breakfast was hotel standard. Staff friend. Rooms had a smell that was to citrus for me. Played havoc on my allergies. Would prefer a fragrance free room, which is the only reason I would stay with them again.
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August 2023 by Effie Hallman
The location is great for shopping and eating. The room was very clean. The breakfast was great!
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August 2023 by Becky Happy
I just woke up to use the restroom upon laying back down i seen a adult size bed bug crawling on my pillow . all rooms they have given me smell sour . the room with the bed bugs had clearly been exterminated the wrong way it was dead bed bugs in the dresser . the hotel is supposed close down fully and exterminate but they clearly havent done that . 3rd floor is HOT now im knowing its because theres a bed bug infestation on the 3rd floor .
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August 2023 by Winnie Okafor
Great customer service, great first impression. Bedding looks and smells clean. Nice room setup.
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August 2023 by Handan Bao
Welcoming front desk. Helped us find a room and checked us in at 11:15 am. This was precious, as it allowed me to pull together a decent look before meeting an friend that I hadn’t seen for years.Sleep quality was good, as it was quiet.The bathroom door didn’t close properly, but for one night, we didn’t bother to complain.Breakfast was a standard fare.Overall, well worth the price.
