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September 2025 by Juan Quinteros
Extra Space Storage has been an excellent and very convenient choice for me. The facility is always clean, easy to access, and well-secured, which gives me peace of mind. I want to give special thanks to Alicia, who has been incredibly helpful with my concerns. She is very friendly, professional, and goes above and beyond to make sure everything is taken care of. I truly appreciate her great customer service and the welcoming environment she creates. Highly recommended to anyone looking for a safe and reliable storage option!
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September 2025 by Paige
Very helpful in getting access to gate. Also they seem to be running the inside units a little cooler.
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September 2025 by Jan Anderson
I met the new crew today and Alicia was great. She was very helpful and she is going to be a real asset for this storage office.
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September 2025 by Sherman Hatton
Excellent customer service! So much better than Life storage!!!!!!
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September 2025 by Stuart Paterson
Great ladies at facility
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September 2025 by Sandra Chaidez
We recently decided to downsize and needed help selecting and transferring to a smaller unit at Extra Space Storage. Alta Boner, the manager, was an absolute gem throughout the entire process. She took her time to walk us through all the available options, making sure we felt confident and comfortable with our decision. Her patience, professionalism, and genuine kindness made what could have been a stressful transition feel seamless. Alta was truly a delight to work with—friendly, knowledgeable, and incredibly helpful. We’re so grateful for her support and will definitely recommend this facility to anyone looking for storage solutions!
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September 2025 by Caitlin Frias
Amazing & helpful employees! Made the process so easy for us!
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September 2025 by Kal Jassal
I've always experienced friendly service from the staff and a willing to help. Highly recommend 👌 👍
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August 2025 by Jesus Alejandro
Gabriel has been amazing help! With issues regarding my lock at my unit, and helping me out with generic questions.
This storage unit has been inc the cleanest ones I’ve had in years, 100% recommend the storage locker and team!
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August 2025 by Clay Willis
Gabriel was very helpful and very professional
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August 2025 by Joa R
Very professional and fast service offered by Gabriel , he really was very helpful.
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August 2025 by Deanna Clapsaddle
Very nice and clean thermostat controlled storage facility. Managers and staff were very helpful and accommodating during our stay at Extra Space Storage. Would highly recommend Extra Space Storage on Westheimer Pkwy. in Katy.
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August 2025 by Beto Multi services
Thank you Gabriel
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August 2025 by Isvald Villa
Gabriel helped me with my move in process, Super easy and efficient, he was available to assist with any questions or needs. 10/10👌
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August 2025 by Robin Helbling
Wonderful service. Linda and Gabriel were very helpful with all my questions and needs!
