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December 2023 by Noe Barrera
Recently placed a phone order and had it set to pick up in store. The staff was very helpful and eager to help out. Awesome service.
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November 2023 by Robin Duke
Love the flooring! But used the square footage calculator and had 25 extra boxes. Then when I went to return 3000.00 worth of merchandise the clerk couldn't give me any type of receipt for my return. It left a uneasy feeling to return all that with no proof.
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November 2023 by John Guy
Great service and help from store manage Marlin
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September 2023 by T Xu
Great customer service! Thank you Cristian!
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August 2023 by dan tucker
High quality hardwood floors great selection.
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June 2023 by Jo Burton
Great products and knowledgable associates.
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February 2023 by Andrew Frelier
LL flooring Katy branch have provided me with top quality engineered hardwood flooring and convenient professional service—from my first purchase there 5 years ago to the present. I have found their products and pricing as the best value on the market. Also, it is so easy to buy, layaway and pickup throughout a major flooring project. I have compared to the big box stores and keep coming back. Also, their wood-look plank porcelain tile is excellent as I recently installed for my bathrooms.Why deal with the hassles of big box stores when you can buy better flooring for less at LL with professional service and convenience? Their website is easy to navigate and use in the selection process; and the store staff are very helpful and knowledgeable to complete the transaction and load for you. I have found that LL is a best kept secret!
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September 2021 by Linda Garcia
I just had my whole downstairs floors replaced and they are beautiful!!! I had a leak so we needed to redo all the floors, I selected the darker bamboo for most of the floors and then chose porcelain for the kitchen and half bath. The work took 3 days and it looks better than I thought it would. My house is 20 yrs old and now its all updated. The floors really make the house feel brand new. Perry our sales guy was awesome. The porcelain is really my favorite now.
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August 2021 by Charles Parker
Our experience dealing with LL Flooring was great. We had received several quotes from other flooring companies but we did not feel as comfortable with their professionalism as we did with LL Flooring. Perry and Marlin were very knowledgeable about their products and installation procedures and were a joy to work with. We had all of our downstairs floors done and we were so impressed with the result that we have decided to do our upstairs soon. Thank you LL Flooring for our beautiful new floors!
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August 2021 by Jessica Juarez
I walked into this store barely knowing the proper terminology or material i would be needing for my vinyl floor installation. Perry the manager educated me on the installation process and materials i would be needing. He was very thorough and eager to help, he made the whole process run smoother by following up the week before installation and even the day of to make sure material order was correct. Excellent customer service! I was very pleased with the end result. Thank you LLFlooring! I will definitely recommend them to anyone in the future.
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July 2021 by Anna Knitowski
Great experience, Perry was very helpful and knowledgeable.
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May 2021 by Niki Moore
So easy to work with and the employees are so friendly!Perry was so helpful today!
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May 2021 by Megan Perez
Perry was really helpful. Picked out our flooring put our down-payment on and coming back in about 2-2.5 weeks pay off the balance and pick the material up
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April 2021 by Caity Madskills Weld Inspection
I paid for delivery but 3 days & 6 phone calls later I've been told the truck broke down, they had my address wrong & then my phone number wrong (despite all the info being correct on the order).
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March 2021 by Kimberly Blade
Great service from the counter to the warehouse ☺️
