-
November 2023 by Robert Petersen
We were very impressed with Tony’s subject matter knowledge and his ability to answer our many questions. He was very patient and helpful. Mike Hoffman was also extremely helpful in preparing us to visit the Katy store.
-
November 2023 by Greg Freeborg
We really recommend this company. We moved a year ago to the Katy area and have already purchased from them twice. Each salesperson that we encountered was knowledgeable, trustworthy and went out of their way to give us the best deal possible. A very good experience!!
-
November 2023 by Nicki Taylor
Tony our salesman was great! He was very patient, explained everything very well. I highly recommend this mattress firm!
-
November 2023 by Trina Steigleder
David, our sleep expert was very well informed and spent time woth us to make sure we got what we wanted. It was a great experience.
-
November 2023 by Janneth Perez
I recently had the pleasure of visiting a mattress store in Texas, and I must say it was an exceptional experience from start to finish. The staff was incredibly knowledgeable and took the time to understand my specific needs, guiding me through a wide range of options. Their patience and expertise made the decision-making process a breeze.What truly stood out was the excellent customer service. Brad and Jason were not pushy in the least, and I felt like they genuinely wanted me to find the right mattress for my comfort and budget. They provided honest recommendations and answered all my questions, making me feel confident in my purchase.Overall, my experience at this Texas mattress store was top-notch. I walked away with a high-quality mattress that suits my needs perfectly, and I couldn't be happier with the level of service and expertise I received. I highly recommend this store to anyone in need of a new mattress.
-
September 2023 by Tom Dorsett
Tony provided us with great service. He was very knowledgeable and helped us pick out exactly what we needed.
-
September 2023 by Debra Guenther
Jason was very knowledgeable, informative, and passionate about his job! It was a very pleasant experience, and I can’t wait for my new mattress!
-
July 2023 by Chris
Brad took care of us from the moment we came in. He wasn’t pushy and worked to ensure all our questions were answered. Definitely recommend if needing a new bed or massage chair!
-
July 2023 by Peter Feliciano
Great service, Brad helped me in choosing my massage chair and gave me a favorable deal. Very nice people. Been doing business with Mattress Firm for years. I'll recommend this location.
-
June 2023 by LaFonda Smith
Tony was very nice, knowledgeable, and he made us feel like family. I’m excited about our purchase and can’t wait for it to be delivered.Thanks Tony for helping us make a great decision on purchasing our mattress and the awesome adjustable base
-
May 2023 by madeliene Dumond
We walked in only to look. The sales person brad at the Katy location was very welcoming. He took the time to show us the different types and level of comfort of mattresses. He also used our sleeping issue to define what comfort meant to us. We were shown many of mattresses and he was able to find us the perfect one that took care of both myself and partners sleeping issues. He was able to give us an amazing deal and next day delivery. Along with all the other things mattress firm already offered. I never thought about buying a mattress from a store but I highly recommend it.
-
May 2023 by Aisha Khan
Jason attended to us at the store , his expertise and knowledge of the industry is overwhelmingly impressive . The customer feel at ease to make the correct choice . Mattress firm is lucky to have him and so are all customers who had the pleasure of meeting him. The store has a large selection, suitable to everyone’s needs.?
-
April 2023 by sayeed khan
Highly recommend mattress firm. Milenia (sales person) was very helpful to recommend the right mattress for my family.
-
March 2023 by H Martin
Brad , was genuinely interested in matching me with the right mattress/frame, which he did. I would gladly recommend Brad and Mattress Firm, as well as I would purchased again from Brad at Mattress Firm.
-
December 2022 by Alex W.
They are constantly leaving these large advertisement signs blocking the sidewalks like it's their own private area to do so. This causes the sidewalk to not be wheelchair accessible nor ADA compliant. They do this almost daily and it's super annoying considering the higher volume of pedestrian traffic.
