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November 2023 by Dean Ford
Jason helped my husband as I make our first major mattress purchase. He was very well informed and an excellent listener and got us matched with the best bed we’ve ever laid on at a great price. It’s no wonder why he has a whole wall showing his achievements as a salesman! Thank you, Jason!
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November 2023 by Thanh Nguyen
I recently purchased a mattress from Jason, and I couldn't be happier with the experience. Not only did he match the price I was looking for, but his customer service was exceptional. Jason's attention to detail and commitment to ensuring I got the best deal made the buying process smooth and enjoyable. I highly recommend him for anyone in need of a new mattress.
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November 2023 by Tim Austin
Walked in and told salesman what I was looking for, having no intention of buying today. He was extremely open and honest, showed me exactly what I was looking for and even had free delivery!! 45 miles away. Great guy and store.
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November 2023 by Sadaf Ahmed
We had an excellent experience at this location of mattress firm all thanks to our Sales Rep - Jason. This guy is absolutely mind blowing! He exactly understands your needs, budget and every other requirement and boy, does he deliver! While showing us different mattresses, he wasn’t overbearing, told and showed us exactly what we needed to hear and see. Our mattress delivery was being delayed by a couple of days but he went above and beyond to get us an even better mattress and delivery was right on time. Thanks a lot Jason! You are great at what you do!
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November 2023 by kai ji
I had a fantastic experience at Mattress Firm. David was the guy that helped me with my purchased. He was knowledgeable, sweet and very professional. I have some herniated cervical and lumbar discs, and needed a zero gravity adjustment bed to help with the pain. David and everyone at this location were so helpful, they were not pushy at all. Their price was the best compared to other places. Highly recommended!
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November 2023 by Kelley Kelley
Jason Baum is a great salesperson and really cares about his customers! He was very helpful and informative. He can really help give good sleep advice. We had a good experience buying the mattress we wanted! Thank you Jason!
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September 2023 by Bebo Granados
I had the pleasure of working with Jason at the mattress firm, and I couldn't be happier with the service I received. Jason went above and beyond to assist me in finding the perfect mattress. His knowledge and expertise were evident as he patiently answered all my questions and helped me make an informed decision. Not only was he helpful, but he was also incredibly nice and friendly throughout the entire process. Jason made the mattress shopping experience enjoyable, and I left the store with a big smile on my face. I highly recommend Jason to anyone in need of a new mattress – he's a true professional and a pleasure to do business with! Five stars all the way! ⭐⭐⭐⭐⭐
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September 2023 by Dan Carrillo
My Fiance and I are grateful to have had the opportunity to have Jason Baum as our sales rep for a mattress today. From the moment we walked into the store, we felt welcomed by Jason.He took the time to get to know us on a more personal level and our specific needs and mattress preference. He asked us insightful questions that ultimately guided us to the perfect mattress. I truly appreciate Jason's patience and how he did not pressure us into buying just ANY mattress. Jason's professionalism, courtesy, and genuine concern is truly unmatched.If you're in need of a new mattress and want a seamless, pleasant shopping experience, I highly recommend reaching out to Jason! Catherine and I thoroughly enjoyed our conversation today Jason and we hope to see you soon!
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September 2023 by Marcus DiFlavio
Visited the store multiple times while we were mattress hunting, dealing with a different employee each time. Everyone was kind, courteous, and patient. We finalized our purchase with Jason, who went above and beyond to make us happy. Highly recommend this place, they don't pressure you into buying too much and try to accommodate what you're looking for.
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August 2023 by Jess G
Honestly, I find any type of furniture shopping a hassle. My husband and I normally go to IKEA or big department stores to purchase a bed set. Never going to a big department store again! Highly recommend going to this Mattress Firm and find Jason. Great customer service and we found a great mattress and base for a great price. Jason will take care of you and your family. Thank you so much!
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August 2023 by Arle Alonso
Brad was amazing. He was super nice, very informative, and helped us choose an amazing bed and base UNDERNEATH our budget! If your ever at mattress firm definitely go to him.
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August 2023 by Donovan Randolph
Mr Jason was phenomenal. I come humble and respectful with writing this post.So when I go into places that I know employees work for commission or by productivity, I purposely dress down (shady/dingy) to go make a purchase JUST to see if I am going to be profiled. Side note: (I have really good credit and a decent salary). I say that to say, I love great customer service. Like absolutely adore great customer service. Mr Jason, was perfect. Very knowledgeable, conversation was genuine and very courteous. Mattress Firm corporate, I just moved in from out of state the weekend prior to this post. I will no longer visit any other Mattress Firm other than the location where Mr Jason (Grand Parkway) will be. On a 1 to 10 scale, an easy 15!!!!! Thank you sir!!!!!!
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August 2023 by Tammy Shimell
My sister and I came in looking for a mattress for our mom. She just had back surgery and we needed something pretty quickly to help with recovery. Jason was so helpful! He took his time and showed us different options that she might like. The process was so quick and easy! We found the perfect mattress with next day delivery! We will definitely go to Jason the next time we are needing to replace a mattress!
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August 2023 by Margaret Philips
Jason was so kind, patient, friendly and informative. He helped me pick out the right bed that will be good for my back etc. I got an incredible deal and so appreciate that. He has been in the business since he was very young and knows what he is talking about when it comes to mattresses and different physical issues. I haven’t received my bed yet but will do an update when I do.
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July 2023 by Classic Man
I had the pleasure of working with Brad when I was in search of a new mattress, and he truly went above and beyond to ensure I had the best shopping experience possible! From the moment I walked into the store, Brad's professionalism, knowledge, and dedication were immediately evident.What truly set Brad apart was his genuine commitment to customer satisfaction. He listened attentively to my concerns and worked diligently to find the perfect option to meet my needs. His attention to detail was exceptional, as he carefully considered factors such as comfort, support, durability, and even budget constraints.Not only did Brad provide me with valuable insights and recommendations, but he also went the extra mile to ensure I had a seamless purchasing experience. He assisted with coordinating the delivery, keeping me informed every step of the way. His follow-up after the sale demonstrated his commitment to ensuring my complete satisfaction.I cannot recommend Brad highly enough. His expertise, exceptional customer service, and dedication truly set him apart. If you're in the market for a mattress or any other bedding needs, I wholeheartedly recommend seeking out Brad's assistance. You won't be disappointed!
