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April 2024 by Phil Moreno
This place is a joke they messed up my order then had to remake it but then made it wrong again.
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April 2024 by B
Came by between 2:50am and 3:10am April 20th 2024No response at drive thru but a couple cars in the parking lot and clearly people walking around inside.If y’all are counting the till or, POS is down, an explanation would be better than no explanation. Please do better.
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April 2024 by Steph Parker
Too slow waited 20 minutes on a free fry went inside and ordered with a coupon I got. The order wasn’t correct and the employees didn’t care
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March 2024 by Lena Cooper
Normally I can’t say anything bad about McDonalds. It’s what you expect from a fast food place. However, this particular location is terrible. The food gave me the runs, the service was excruciatingly slow, everyone working back there looked confused and disoriented. I’ve never seen a McDonalds operate like that…Ever?!? Maybe it’s bad management or lack of proper training. Staff just waits and walks around and everything is very disorganized.
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March 2024 by Nani Hernandez
The Manager here is horrible her name is Fanny her and her employees were laughing the whole time I was ordering. Very rude bad service and bad customer
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March 2024 by sarmad KAYS NAIM
Great ?
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March 2024 by George Garner
Their 2-drive through system was confusing and awkward. Window person was rude. Won't go back anytime soon.
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March 2024 by Koryn Shadae
Needs new management. Employees saying they only take card, customers waiting for their order to be taken. No one at the register as im writing this review, too focused on drive thru. No english workers.
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March 2024 by Never Speechless
Sprite served flat more than twice and sandwich tough and not fresh once. Will not
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March 2024 by Vanessa Mancillas
I am a regular here that comes because of convenience it's on the way to my husband's work but this will be the last visit. So many times they have to correct missing items, our last visit I waited 15-20min for breakfast food I seriously thought they forgot about us. I tried calling but there was no answer and then I hung up because our food was finally coming. Upon ordering, the lady was so rude. No good morning, how can I help you. No, she was rushing me. "What would you like, hello!?" Didn't even give me a chance to say anything, and to the next person, I heard her speak just as awful. There is a guy there, too bad experience, always rushing people when taking orders. I suggest going to the McDonald's on westheimer Pkwy or the one way across town by HEB on S. Fry, orders are never wrong, always fresh, and workers are so nice.
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March 2024 by Lupita Sandoval
Good service ?
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March 2024 by John K.
Love the deals in the McDonalds App!
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March 2024 by April Mullins
It's very seldom the drive-through gets my order correct. The management seems to have gone down over the past few years.
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March 2024 by Oracio A
The worst McDonald’s in Katy bad bad bad !!!! I don’t recommend it!!! el peor McDonald’s, no lo recomiendo!!!!
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March 2024 by Christine Caldwell
Not everyone is appropriate for drive-thru if they cannot speak clearly or track orders.