MedExpress Urgent Care is a neighborhood medical center that provides urgent care, employer health, and wellness services, coordinating with other local healthcare providers. Patients appreciate the clinic's reliable care when primary doctors are unavailable. The staff, including providers like Dr. Ali and Imran, are generally helpful, kind, and attentive, with the X-ray tech ensuring quality imaging. Patients have received quick examinations for issues like stomach pain, with some cases leading to urgent treatment such as surgery for kidney stones. However, experiences with front desk staff vary; some patients have found certain employees to be rude and unprofessional, though others noted respectful and supportive service. Overall, the clinic is seen as a trusted place for urgent health needs, staffed by dedicated professionals who maintain their composure even during difficult situations. The facility offers a broad scope of services, aiming to provide respectful and efficient care to the community.
Great customer service. Marissa went above and beyond ??
August 2024
The girl that worked at the front (black skin, long braids) was outstandingly rude and giving me the wrong info while doing so. Luckily a kind woman came out from the back to help. That girl at the front desk does not deserve that job and is disrespectful for no reason. Annoyed to do her own job
July 2024
MedExpress has been my go to clinic since they opened here. They are here when my primary care is not. The doctor who is usually there, Dr. Ali is excellent. I give this clinic 5+ for helping me.
