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December 2025 by Melody Harris
Special shout out @Smartstopselfstorage! Wren and staff in the office are knowledgeable and alway courteous ! Thx you …
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November 2025 by R Muzerie
The front office ladies are super helpful and walked me through the process step by step!! It a great location and this is the 3rd storage unit I’ve used at this SmartStop.
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November 2025 by Gustavo Torres
Very friendly and attentive. The issue was resolved in minutes. Thanks
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November 2025 by Aura S
Service was amazing. Clean facility, storage rooms and bathroom. Very nice staff!!
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November 2025 by Audrey Bielski
I decided to store here because it is great location-wise for me and has always appeared clean and safe from the outside. Sure enough, great facility. Shout out to Wren and Tyana who made the whole setup process as smooth as can be and are in general, super nice and helpful people!
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November 2025 by Herbert McIntosch
Awesome customer service
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November 2025 by Julie Wolf
Super friendly and helpful staff. Clean, safe facility with very easy access to the storage units.
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November 2025 by Clarissa Diaz
Great experience from start to finish! The facility is clean, secure, and well-maintained. The staff is friendly, always gave me a heads up before my billing date, and made my move-out super easy. Special shout-out to Danique for his amazing customer service. Highly recommend this storage company.
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October 2025 by Rashad Barazi
Super friendly and fast customer service, Wren made sure everything was squared away and all needs were met. Clean facility and has nice dolly carts to help move things around if needed
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October 2025 by Oscar Walker
Very friendly staff helped me get started using our storage unit. They explained things well and provided a good orientation to the facility. I'm all set.
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October 2025 by Melissa
Tyana and Wren at the office are exceptional. They really make the experience here. It’s a breath of fresh air to receive such attentive and friendly service. The units and grounds are also well kept. Would recommend.
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October 2025 by Stan Land
Customer service is paramount to me. The attendants (front office staff) at SmartShop-Katy are outstanding!! They are responsive, thoughtful, friendly and most importantly customer caring!!
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October 2025 by Peter Gadalla
Awesome facility, the entire staff is great Wren is especially professional and attentive! Would highly recommend!
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October 2025 by Ekko
The moving in, storage and moving out process are super smooth. Staff are very helpful! Perfect moving experience! Definitely will choose this place again in the future if needed!
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October 2025 by James Howell
Tyana & Wren did a fantastic job and made the process smooth and easy. Highly recommend.
