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October 2023 by Google user
Luis stole my money and never pay my phone bill on Saturday 10/14/2023 he keep my money and I when today 10/17/2023 @5:30 and they told me k was late for my payment and I have to pay 20 more ? Y’all need to get him out of metro
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April 2023 by Sospeter Ojowa Oloo
One of the best stores you can always find help here matters phone.
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January 2022 by Danny spice
Luis and his assistant was very nice and helpful he is very knowledgeable and I have bought two Motorola phones from him and he is a man of his words I will recommend everyone to buy phones over there and you will not be disappointed
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October 2021 by Ngozi Okeke
I'm very satisfied with the service I received when l visited the store. Luis is very helpful and has great knowledge about MetriPcs' products and services. Louis is very friendly and he's a man of his word.
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June 2021 by Chiara Ettorre
Don't go to this location. The manager is a liar. He told me I had 14 days to return or exchange phone if I didn't like it. I got a discount so I guess they consider that an upgrade. Upgrades aren't eligible for returns. If I knew that I would not have purchased the phone. I told him he told me I could return it but he said I'm the manager I wouldn't do that. I said but you did
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June 2021 by Mataya Hart
Great place the young lady that works there helped me recover my contacts and pictures after my phone was gone . she was patient with the situation i will 100% come back here .
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March 2021 by Omied Moayedi
They gave a really good discount on my new Motorola One 5g.. they took at 240 $ total off my bill..
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December 2020 by Bryan Snyder
I won't go anywhere else for phones or any other Metro issue. Excellent customer service.
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September 2020 by Teresa shaw
This salesman was extremely helpful very kind and patient, I would recommend the store with this gentleman to everyone.
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April 2020 by Edwin Madriz
I went there and I was lucky enough that I was taking care of by Luis . Very knowledgeable guy . Very happy with the services in this store ??
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January 2020 by Willy Loman138
DON’T COME HERE!!!! they sell refurbished phones and charge like new. I had to bring in my apple iphone 6plus that I payed $400 for and within 3 months it was overheating I lost all my memories of my newborn son and come to find out at the apple store it’s refurbished and sold like new I was never aware, apple gave me a new phone but I was devastated because I lost everything because the phone just went on the fritz from one day to the next. I would give these thieves a 0 if I could but the best I can do is avoid anybody fall victim to these crooks. Shameful!!!!?
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October 2019 by maria echeverria
A cell that he sold to me didn't work well, I don't think anyone wants a phone that need to be fix the next week from purchase , am very unhappy ☹️this awful store.
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July 2019 by Mariah Sosa
Upon arriving to this store I was greeted by two young men, both whom were eager to help and assist me with my dilemma at hand. I had several questions and they were both so professional, knowledgeable and extremely helpful. The customer service that Elmer* and Kennedy* provided today was OUTSTANDING! It was so refreshing to see these young men really go above and beyond for customer satisfaction. I really hope these guys get the recognition they deserve. I will definitely go back to this store in the future!
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May 2019 by Chris Tolbert
This service is terrible in Katy! Do not buy a plan or you wont be able to make or receive calls.. My phone hasn't worked in 5 days and calling customer support is like trying to call Jay z and Beyonce. You won't get through.
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March 2019 by Aniram Hernandez
They never opened on time on Sunday, we were waiting for more that 15 min, there were more customers waiting ?
