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October 2025 by Linda G
Saturday morning I woke up with a nasty eyelid infection and my lids were swollen and red. I went to CVS as they take walk-ins is what I read. The Dr signed me in and set up an appt in 2 hours, so I came back. She was able to give me antibiotics and assured me it was just an eye infection. 3 days later the eye is almost fully healed. I was grateful to get quick treatment without waiting for Monday to see a doctor. I was pleased with the visit and convenience. The Dr was wonderful also. They are a great option.
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September 2025 by Ace Spades
50 min wait with scheduled appointment
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September 2025 by nichole vaughn mims
Fast, efficient and offers services that fit everyday needs.
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August 2025 by J Francis
NP MISS DRAPER so rude my appointment was 4 pm I told her gurl IDK if she ready to clock out but customer services was 0/10 next time smile because I pay without insurance I least smile when you do patients care
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August 2025 by L
I was allowed to signed up on the kiosk at 5 pm to see a nurse practitioner and left at 7:05 pm. I was informed via text that it will be a 90 minute wait. I had no problem with the time because I need treatment for a sinus infection. The practitioner came out after 90 minutes to inform me I can’t be seen because of other appointments. I come back the following day to ask a question about a scheduled appointment and the nurse practitioner informed me that’s she was on her lunch break and she not willing to answer questions. Both ladies showed me no empathy. Tge to e in their voice was not professional at all. When asked a name I was told to call the number on the board. I’m been coming to this location for 20 years and NEVER had the level of customer service from nurse practitioners until this time. These people could care less about providing care. They are only there to collect a pay check. The WORST CVS clinic in Katy. The hours clearly says open until 7:30 pm. Why let a sick patient wait in the lobby for 2 hours without treating the patient. NO Empathy! Think twice before coming here. The Compaint line is a joke! Don’t waste your time. The nurse practitioner that work here need to be FIRED. They are in the wrong business to not show empathy.
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June 2025 by Vantessa Williams
Fantastic service. Without having access too our regular pcp, this was a great alternate.
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April 2025 by N0 PE
Scam.
Cvs vaccines cost $0. When the cvs near by didn’t have varicella vaccine I went to this one. Now im being billed $454.69. They should tell patients their insurance isn’t covering the same vaccine they could have gotten 2 steps away in the pharmacy.
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January 2025 by Nicole De Pavia
I made an appointment for today at 4. I showed up early at 3:50 PM to check in. I waited for over an hour and there was absolutely no one. I asked one of the people that works in the pharmacy and he knocked on all the doors to no response. Finally, I walked over to the pharmacy and the pharmacist told me that no provider had shown up for today. I’m sick and not feeling well. This was absolutely ridiculous.
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December 2024 by Dime Der
The cost for the TB skin test results is what I expected. Once you pay for the test you then have to pay for the reading which is ridiculous. I paid 39.00 for the doctor to look at my arm and send me out. The initial test cost 35.00. I would not recommend anyone to cvs minute clinic for any testing.
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December 2024 by Adan Saenz
Just picked up an order
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November 2024 by Ayoola Ogunnuga
Customer service is very poor. They don't pick their calls or call back. So sad
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October 2024 by Mary Kal
Went in for covid test without knowing I will be charge $120 with insurance. I thought the clinic was part of the pharmacy , but it wasn't. It was cheaper to get a test kit than the service. I will never come to the minutes clinic anymore.
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August 2024 by Scott Ramsey
Not impressed at all. Asked pharmacy if they could perform flu test? They referred us over to their Minute Clinic. This was at 1:15. Walk over and see sign saying at lunch 1:00 - 1:30. Scanned QR code to check in and waited for 1:30. Someone finally opened the door at 1:50 to call in the next appointment. I managed to get the woman's attention before she closed the door. I told her what the pharmacy said and asked if she could perform a flu test. Her response was, "I have no openings for today." Never answered our question and closed the door. Female ?
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June 2024 by Eric Miller
The blonde with blue eye with an heavy accent provider at the minuteclinic was belittling and yelling at customers. I witnessed her yell at a young female in scrubs. So unprofessional. There’s no reason to yell at customers! The customer never once raised her volume. She refused to provide her name when the customer asked. I took my son to different clinic. It’s not okay to not provide customers with disrespect. Even the cvs staff were appalled by her actions.
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June 2024 by ROBERTA ANDERSON
Waste of time and money, not helpful in anyway and ended up in more pain and zero support or compassion.
