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February 2024 by Paula Logan Marshall
I have been in this store a few times for diffrent things. Brakes, shocks, regular maintenance ect. They are always knowledgeable, helpful & polite. Recently I stopped in for a simple flat repair & they were just as quick & helpful with that as they are with the the big repairs. It's so rare these day to find any kind of Custome service anywhere much less great customer service ! I felt like the employees deserved a shoot out for always being great even with the small things!
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February 2024 by Jm YT
Fast service❤️❤️❤️ i really recommend this place
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February 2024 by Jason Henderson
Slow as hell... over an hour and a half for an oil change with an appointment.
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February 2024 by Mehek Jain
Jene was awesome, super quick
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February 2024 by Gabriel Chen
Dropped in to get my front 2 tires replaced and the guy came out to check my car. He mentioned that it looked like I hadn't gotten an alignment done, which I know is true. He recommended I get all 4 replaced and got me a good deal on the tires and alignment. All in all, a very pleasant and hassle free experience. Would come again.
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February 2024 by Trenisia TK
The best customer service experience. Jermaine and his team were very welcoming and knowledgeable. From the moment I walked in I felt welcome.
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December 2023 by Tia T
I had a great experience here the other day. The staff had good customer service and took care of me in no time! I found a new place for my tire and battery needs!
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December 2023 by Sofía Celeita
These guys are always so helpful! I’ve had to bring my girlfriend’s car and my own vehicle so many times and everybody here goes above and beyond to deliver quality service, and Gene especially has hooked me up since day 1, even taking a leftover junk tire from me at no charge. U guys rock!!
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December 2023 by Carla Bone
My husband went to this NTB for tires for his car and the manager Jermaine was absolutely amazing! He took care of the tire issue but noted something was wrong with the rim. We had been wondering why the tires keep wearing so fast…. Jermaine took the extra care not just to sell a tire but identify what was wrong with the vehicle rims! He took special care of my husband car and we are forever grateful ! We love this company and this location in particular! Jermaine and his team is absolutely incredible! This company is the best! It’s obvious they hire the best! Definitely service your car needs here! Jermaine and his team is a five star for sure! ⭐️⭐️⭐️⭐️⭐️!!!!!!
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November 2023 by Sarah Sweeney
Jean provided exceptional service and offered some incredible deals. He recommended the perfect set of tires for my vehicle. He took the time to explain everything well, ensuring I understood.I highly recommend asking to be accomedated by Jean for anyone in need of tires.
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October 2023 by Angela S.
When I visited NTB they were very polite, quick and reasonably priced. The guy said it would take and hour and a half to fix my tire, but it only took 40 minutes and there were very busy at the time! The guy running the front was also very nice and knowledgeable.
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October 2023 by Eva Noble
This place is terrible it's always dirty inside you can see as soon as you get to the doors they are filthy and this is just the look of the place. Now on service even worse they are always trying to sell you something extra that you aren't interested in. Now last year I bought 4 tires and an had an alignment spent almost 5 hours there and kept having my sensors going off as soon as I was leaving so had to go back and spend another 45min to try an correct it speed up to today I had a nail in my tire so I scheduled to fix it but all they wanted to do was sell me a whole new tire cause they said I didn't have roadside assistance I was like what! Why wouldn't y'all add that to new tires when I purchased it? I wasn't getting anywhere with this guy so needless to say I will not be doing business there again I'm sticking with Discount Tires from now on they will do anything to keep you as a satisfied customer.
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October 2023 by Saskia Lestari
Jene was our advisor; he was very helpful and took the time to explain all charges and warranty that come with the new tires. Friendly, professional, and was a pleasant to business with. Happy with the entire experience. Thank you!
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October 2023 by KKETER ADONA
This store offers the best customer service and fast. I went to change the oil, brakes and tires. And in less than an hour and a half they did it. I am very happy with their services and I recommend that you come.
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October 2023 by albert ames
Need valve stem replace Gene was very helpful took care of issue great service and very strong employee NTB should be very proud to have an employee with such a positive attitude I will be back to this location for service when need.Thank you Gene have a great SundayAlbert Ames
