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August 2023 by Candice Johnson
Horrible!! Save your money and read the reviews the young lady at the register is so rude and she barley speaks English! She was making up prices on her iPad register, I was trying to purchase two birthday balloons same size 32in but the helium prices was different so I asked her a question about it and she got so rude/snappy saying “if you want it or not because these are the prices.” so I left because I will not spend my hard earned money on a janky establishment. Party city here I come. :)
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July 2023 by K B
I decided to try this place out for a baby shower I hosted since it’s highly rated. Sadly, it’s overpriced, the owners (who don’t understand English) were not friendly at all & unprofessional. They don’t have a register so the whole transaction was hectic.. Keep in mind that they will not return or exchange any items even after the front desk said they would. Would not recommend for your next event, go somewhere reliable & not shady.
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December 2022 by Elizete Bartlett
I am so happy to have found Planet balloons. They had all the colors and the three sizes balloons that I really needed.
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December 2022 by Christina Green
So glad a balloon store came to Katy!! this locations is 10 min from my house, kept very organized and they are so helpful!
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December 2022 by Blanca Lujano
This place is great !!! You can find what you need in balloons at a affordable price. Great costumer service !!
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December 2022 by Linda I
I love this balloon shop they have the right colors for my events...
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December 2022 by Alli Vincent
English speaking customers shouldn't have to rely on a translation app to get assistance. I walked out and will never go back again!
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December 2022 by fabioska lima
Good variety of colors, you can see final look in the ballon bar.
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December 2022 by Eduardo Urquides Real
Thank for everything
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December 2022 by Ty Balarezo
I do not recommend using this business. They will waste your time and never confirm any orders and try to force you to pay with Zelle or PayPal without any sort of receipt for purchase. I’m not sure how a brick and mortar business cannot accept a regular swipe of a card. Wasted our time to get a bunch of ballon designs setup for us for an upcoming “welcome baby” party and truly failed us. Never reached out to us or took initiative in her own business to confirm after we missed one of her text messages, after already “confirming”. Texted her again two days later when we had first though an order was going to be due and of course it was never started. Thought we confirmed a new date after that and she still never sent us any sort of invoice or confirmation and then YELLED at me on the phone about how “things don’t work like that” and I would have to just Zelle or PayPal her money as a random person basically and not a business…It would be smart to allow regular payments and also maybe have some sort of email or paper trail where you can show a purchase invoice? Thank you Gigi for wasting our time.Also, I would appreciate if you stop sending disgusting voice messages to my spouses phone simply because I told you to take initiative in your business and get better at confirming orders!! Use YouTube or something.God bless you and your family
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December 2022 by Karina Paredes
The owner is very knowledgeable in the business. She helped us get exactly what we needed and even helped us customize colors. Would definitely recommend this store.
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December 2022 by Tim H
What a beautiful store the lady was very kind I got my daughter the big # ballons for her 16th however if you bring your own balloons be prepared to pay 2.50 apiece to have them blown up which seems very expensive depending on how many you need blown up but I'm sure there's a reason but it's still a great place to go if you need those balloon arches or just balloons for a party period.
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December 2022 by Geidy Bravo
Hello, I wanted to thank the kindness of Mrs. Gisselle, excellent attention and the store stocked with super cute colors for our decorations. I loved the deal and the store.
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December 2022 by Panchineni Sruthi Rao
We used planet balloon’s service for our daughters b’day decoration and they are really awesome..highly recommended!
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December 2022 by VR RS
GiGi is very nice as soon as we walked inside she welcomed us. Very professionalI will definitely be coming for all my balloon and helium needs!
