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January 2025 by Hayden Arnold
I'm surprised by some of the comments. I've worked with just about every banker at this branch and they are superb. I've used the automated teller or the regular ATM multiple times to deposit checks. The two times I had a problem, one of the live bankers came and helped me to ensure that the deposit was made correctly. Every business meeting has been helpful with my small business. I recommend this branch to my friends and business associates.
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December 2024 by Curtis Johnson
Reese was very helpful and curtious. Even when I was upset and stormed out. He came out caught me before I could leave and solved my issue. Thanks again Reese for your help.
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December 2024 by 11 Vinotinto
This bank and this branch specifically are the worst bank in the US, BBVA was a very efficient bank but they sold the business to pnc and now everything is out of control. To get a loan or to refinance or to get a consultation is a dramatic situation, nobody know what are they doing, enrique corneiro and the other man there does not help at all.
I wonder: why are you open wether you are not helping to make business with you?
They dont deserve 1 star, but i couldnt find zero stars.
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April 2024 by Michael Ripkowski
I came in last week to open a Business account with my business partner. The manager told us we couldn't do it bc we had two names on the DBA. Said that we filed it incorrectly. So apparently he works for the state as well I'm guessing. Wasn't helpful at all and had more attitude than anything. So we went up the street to Comerica who I bank with personally. Talked to the manager and within 30 mins they made what the manager at PNC seem impossible a reality for us. Don't waste your Time even going to this PNC branch.
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August 2023 by Jason Peake
rhys was really helpful when i needed to get a new debit card and helped with my billing issues related on my checking account, no idea why i was put on an account with such high minimums after the bbba merger
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June 2023 by Joshua Cavanaugh
This bank is the worst bank that I have ever done business with. The teleteller botched a withdrawal and they removed my money from my account, did not give it to me and told me that it would not be restored to my account for 10 days. Of course I protested, but they refused to do the right thing. It made no sense. I will be going to a new bank as soon as possible.
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March 2023 by Kenzie Owen
Everyone working at this location has been very helpful! Great customer service.
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March 2023 by Shaimaa Moussa
Worse bank ever not professional and try to rope you
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December 2022 by Manny Molinar
I'm not sure what the employees do here. They only work by appointment and every time I've walked in they are "very busy" and can't help me....as they stare at their cell phones. Even the kiosk video reps are useless. Looking to take all my business to a local bank.
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December 2021 by Qasim Bataineh
Very poor service. I had to go to another bank that respects customers time.
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December 2021 by Christian Glover
excellent customer service
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December 2021 by Donna Baker
Bought BBVA Compass and transferred my account over to my old maiden name and address. Still do not have a debit card 10 days after the transition. Nobody will pick up the phone at the Cinco Ranch branch office. So far so bad.
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December 2021 by Marie H
I’ve been a BBVA customer for over a decade. PNC bought BBVA Compass. Let’s just say, I’m really missing BBVA. I opened another account at a different bank and can’t wait to close down my PNC account. Their app is confusing, a lot going on, and aesthetically unappealing. Not a fan of PNC but it’ll all be over soon!
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December 2021 by Marshall Heard
PNC is TRASH. I had four BBVA accounts before the buyout. They are completely messed up. Waited over two hours for someone on online banking to answer the line. Never answered. Just music. As soon as I can get my money out, I’ll move to another bank.
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December 2021 by Ms. O
Boutique bank center. No tellers, so you cannot get cashier checks. You can get replacement debit cards. Money transactions are conducted by ATM. The representatives are very friendly.
