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February 2024 by Arthur Williams
The chicken was hot and seemed fresh. The only problem I had is that I did not get napkins, it seems like they went in the bathroom and tore a piece from a roll and put it in my bag.
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January 2024 by Yubi Hernandez
The food is very good and the employees are very friendly!!
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January 2024 by Yo-Sujayla
I ordered 12 piece family meal and told the girl twice, No Wings, because we don't eat wings. I got home and I see that I got 4 pieces of wings, I tell them to charge me more if they have to, so I can get what I want now it will be waste of food and money. I got there 17minutes before they closed, so I can't return the food, nor do I wish to drive back.
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January 2024 by jj mm
The level of incompetence these workers have is astonishing. I made an online order, not only was the order incomplete, but when I tried to refund the missing items, they refund the entire order. And no, I didn’t get the food. But rather, they gave the food away within 5 minutes of getting the receipt. They didn’t even try to solve anything.
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December 2023 by Benny G
I placed an order via mobile app around 11:20 and to be picked up by 11:45, but when I arrived the order ticket was still on the counter. The female employee was on her phone. I order 32 pieces of chicken, but there were only 25 pieces left. I had to wait another 30 minutes for them to cook some more. When I confronted the male employee - he says mobile order are usually delay (20 minutes)? Also, say because it was New Year Day, they don't have that many chicken prepared. While I was still talking to him, he just walked away - he needs some training in customer's relations. Well not be coming to this location ever!!!!!!!
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December 2023 by Thien Nguyen
Terrible service. Pulled in drive through to pick up order and was told to pull forward since they was waiting on fries. Sat in drive through for 20 mins and walked in to ask which I was then told wings were frozen. Terrible place and terrible customer service.
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November 2023 by Greeneri Co
I witnessed team members driving out of the Popeyes parking lot Leaving the restaurant unattended today on Thanksgiving during open hoursAnother customer and I was in drive thru looking and waiting to be serviced Smh So unprofessional
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November 2023 by Alfredo Castro
The WORST Popeyes in all of the Katy area. The service is always horrible & they always seem out of items.
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November 2023 by Michael G
This is a great location for great food that is served fresh and with a smile. I highly recommend it.
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November 2023 by Raul
I ordered the 16 piece family meal and asked for more dark meat. The receipt mentions how many pieces of dark (didn’t get my wings). Took them 20 min or so. The chicken was salty, no condiments for the biscuits. I will not be returning to this establishment. There is no customer service at the window nor when they bring out the order to the vehicle. This place has gone down over the last year. Not sure why, maybe new ownership or management.
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October 2023 by Sherman Hatton
Very poorly managed Popeyes. They are notorious for messing up orders that you usually don’t find out about until you get home. Do not order after 7pm!!! You’re getting old chicken!!!!!!
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October 2023 by Leatrice Marks
I must say the Blackened chicken tenders were fresh and taste amazing! I was turned off by the cashier Gretel, as I watched her continuously, take orders some credit card & cash handling, but never once washed her hands between each transaction or before making fries, bagging chicken meal orders and so forth. With COVID-19 and other illnesses that can be passed between food and people cleanliness must be at the top of the list.Thank you
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October 2023 by Ken Gardner
Super good three people ate for only $35
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October 2023 by John Mirabal
This Popeyes is actually very good. Professional and helpful.
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October 2023 by Mamie Gatlin
Bought food thru drive thru. Food is good but major item was left out of the bag!!
