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August 2023 by Bruce Y.
I give it one star because I cannot give a zero. I had to ship a USPS flat rate small parcel that usually costs about $30 in USPS offices; they charged $80 and told me that that's the only option I had and it would cost the same if I did it in a post office. After I found out the difference, the lady lied to me and said she told me the differences in a really rude way. Avoid this place.
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June 2023 by Google user
Beautiful place, great service, and sooo much less crowded than UPS. They have a notary there too that did a great job for us. Plan to do all amazon returns on these shops going forward. Beware, the one next to Coco in 1463 requires you to have a printed amazon return label, since they don’t have the dedicated QR scanner. But I understand this one does.
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December 2022 by Lulu a.
I usually use this place to drop off usps, ups or fedex packages. Quick in and out vs. having to brave the long, annoying lines at UPS or the post office. Staff is friendly and always very pleasant.
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September 2022 by Happiness Ministry
Love this place. Very clean. Staff are respectful.
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August 2022 by Allison C.
I've had two not so great experiences here. They don't have a QR scanner so they can't help with printing labels. Customer service is hit and miss.
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June 2022 by Pilar S.
I had to ship out my husband's laptop to him overnight as he was traveling for work and needed it ASAP. It was billed to our corporate account. The man behind the counter was quite arrogant and condescending. If there had been a different FedEx location near by I would have left. In hindsight I should have just driven to a legitimate FedEx location rather than ship from there. The laptop should have arrived by 10am the next morning (yes 10am because he repeated it several times like I was a child). Well, it didn't arrive by 10am. It didn't arrive until after 4pm the following afternoon. I needed postage stamps as well but chose to buy those at H‑E‑B next door, rather than give them anymore business. From now on we will take our corporate and personal business needs elsewhere, even if it means driving out further away. This place could benefit from customer service training. Good luck !
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April 2022 by Carlos Vargas
Try the Post Office first. For a USPS flat rate box that USPS will charge $9.25, my daughter was charged over $16. She was fooled by the \\\"friendly\\\" service.
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February 2022 by K Swagg
I love this place! They are always so friendly and helpful. They also call me by name, which is impressive considering the flow of traffic in \\u0026 out of their store.
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February 2022 by Marie Rodriguez
Excellent service I like go there the employees are very nice and friendly. Valentina is always very helpful and nice.
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February 2022 by Brandon Lanczak
Solid place to ship anything. These guys always take care of me.
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February 2022 by Conroy E.
customer service is rude, no knowledge and over price will go other place for shipping
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January 2022 by inshal brohi
Love this place so much!! i come here for all my postal needs! They offer all services for shipping!! The people are so so nice and i love the service! For sure my favorite place to go to ship out all my packages!!
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January 2022 by Charles Currie
Excellent service and informed suggestions on best ways to ship as well as the most efficient wrt timing \u0026 $$$s. Samar \u0026 Tosh manage the location well with other equally qualified employees, Valentina \u0026 Ziness
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December 2021 by Courtenay Polynice
The customer service is lacking. I’ve shipped packages here several times and no one is ever friendly. I shipped packages today and asked for clarification on when it should arrive and she made a snide comment. As if she doesn’t work in the store, with a computer that can assist with details. You can ship packages here, just don’t expect good service.
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October 2021 by Roy meredith
This is the gold standard for postal centers. Postal and Copy has outstanding employees that put a premium on excellent customer service. The ownership is the very best and they maintain high levels of quality and service. I love doing business here!
