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September 2024 by J C.
I would give them less than 1 star if it was possible. I paid for a full roof replacement around 10 years ago and every time it rains I have leaks. They used to come by every time it leaked and attempt to fix the issue. They never did fix any leak. Now I can not even get them to return my phone calls or texts. I have a portion of my roof without shingles because they took it off prior to a hurricane. There is a stack of shingles in my backyard. I have texted their front desk lady 20 or so times in the past few months and have never received a reply. I text because she will not answer my phone calls. I was using other peoples phones to sneak in and she would answer. She caught on and just stopped answering the phone all together. They do have a great warranty except they do not honor it. So, after 36k dollar I have 2 leaks on my roof every single time it has rained since they installed the roof. Stay away from this company.
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May 2024 by Michael Baker
Tylor is very professional and a really nice person. He is friendly, respectful, and knows his job very well. He's dressed very well and represents his company very well. He definitely an asset to his employer. On top of all that, he is a good person. He took a lot of time to help me with my situation!. In closing, he is very helpful. I am 75 years old and I appreciate his help very very much!@@
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September 2023 by Vicente Labbate
My roof was done by this company in 2017, and two months ago there was a storm and several tiles blew off. I called the insurance and an estimator came and said there were defects, to call the construction company that did the roof. Because it is under warranty, I called and they never answered me. So I personally do not recommend this company, they are irresponsible! Don't hire her because if you have a problem they won't take care of it.
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November 2021 by Conetta T.
We started upgrades with a windows and roofing at the same time. Got the custom windows ordered and placed within 3 months. This roofing company DO NOT communicate with you. I understood that things are sitting on the port, but when I have paid my money (cash), I need to be informed, especially if I am told that something will happen and never get and update. They REALLY need to communicate.
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September 2021 by No Directives
All i wanted was a quote. They had me jumping through hoops just to get a quote. Watch like 5 videos get approved buy hoa a zoom meeting where it's required that my wife involved. Freakin ridiculous. This process has gone in for a week. I just wanted a quote.
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September 2021 by Carroll Glass McCullough
Prostar Builders Inc. just installed a new metal roof on our house after removing all the old roofing. Their workers were some of the hardest working guys you could ask for. They were here for 8 days straight.
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July 2021 by EQ Solutions LLC
GREAT GUTTER WORK, THE BEST IN HOUSTON.
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June 2021 by David Alarcon
Great people .
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April 2021 by Davene Cain
ProStar Builders did a fantastic job on our new roof! The team was fast and efficient. Blake Robles, our rep kept us up to date and informed throughout the entire project. Great job! Thank you!
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March 2021 by Kristi LaCafta
Darrell was fantastic. I was hesitant at first with the walk up but over time he showed me the hail damage that was done and said he would take care of it all. And that he did. All I had to do was call my insurance and he took care of the rest! He met with the adjusters and worked everything out. I now have an absolutely gorgeous (who would have thought you could say that) new roof and I owe it all to Darrell! Thank you!
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March 2021 by Timothy Goodson
Reputable company with very good customer support even after sale is complete. I have been happy with their product.
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February 2021 by R J Horsak
I knew going with ProStar my roof would be top quality Malarkey shingles. First class installation and total clean-up at the end of the job. I would write a bigger better review if I knew how. I knew I made the right choice. Thank u ProStar and Adam Flores.
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January 2021 by Upstate SC News
All i wanted was a quote. They had me jumping through hoops just to get a quote. Watch like 5 videos get approved buy hoa a zoom meeting where it's required that my wife involved. Freakin ridiculous. This process has gone in for a week. I just wanted a quote.
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September 2020 by Shirley Juneau
They were very professional and kind. Cared very much about your worries and feelings. Would recommend them
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September 2020 by Andy Spurgeon
Great people who go out of way to take care of customer.
