-
July 2024 by J. Scott G.
Good experience. Prompt service, convenient location and market value prices. Absolutely recommended for the area.
-
October 2023 by J M.
I had to fix some walls and came to this shop for matching colors. Everyone is so sweet and kind. I ended up to come here 4 times today. Especially Anderson helped me a big time!!! I couldn't finish painting my walls without him in a day. I highly recommend this shop. Thank you so much for helping me.
-
October 2023 by Paul B.
I don't know what some of these people are talking about. I think they go into a store wanting to give a bad review. I've been coming here for nearly 20 years and they have excellent customer service. Maybe sometimes someone is having a bad day which allows the professional reviewers to pounce. Keep doing a great job and forget the haters.
-
May 2023 by Gianni Mango
Great Paint store to shop, outstanding customer service provided by Kevin and his team, definitely worth your time to visit.
-
May 2023 by Dawn Kemp
The employees that are at the Mason Road location are very helpful, attentive and courteous. I will continue to shop a this location.
-
March 2023 by Luvai Khambaty
We went all over looking to color match our cabinet that we liked but no one could do it. Laura was a tremendous help, she instantly color matched our cabinet and gave us a gallon of it right there!
-
November 2022 by AK M
I just called the Mason Rd store in Katy for help with a paint color, and I want to compliment Jahbari on his patience and efforts to help me. He spent time on the phone with me, asked me the right questions, and helped me consider various options. His help was greatly appreciated.
-
November 2022 by Manish Shah
Nice sales people - matched the paint I purchased from different Sherwin-Williams store without asking any questions.I would never go to store closer to me on grand parkway / Kingsland. They will not make a new can if you did not purchase the last can from that location.
-
September 2022 by Michael Barrett
It’s not possible for a retail store that specializes with a thing to have better quality product or personnel. We’ve been there more than once and will go again when, not if, another need comes up in our lives. Kudos to the team with that ‘Guy’ working together with us on our questions product need and more.
-
July 2022 by Javier GC
If you are not white, you do not get service.
-
July 2022 by Mario P.
Need a developer paint for your house, great spot to find your color. Take a sample and they'll match it.
-
June 2022 by DVP Work
Manuel saved the day, thank you Manuel. I arrived with a board that needed color matched, and an oldish 1 gallon can of oil based paint. Manual color matched in no time and was able to save about a pint of the oil based gallon. I am very grateful as a new oil based paint pint or gallon were not available in the short term.
-
June 2022 by Yan Yan
I walked into the store yesterday, and I was hoping someone could help me, but nobody said hi to me, there were 4 staff in-store, and some of the 3 just sat on the chair chatting and laughing. I walked around and got some samples. Then I asked my question, but only a lady who was tidying up the shelf came to me answering my question. Those 3 guys still sitting on their chairs. Looks like they had nothing to do. when I left, only the lady said goodbye to me. Not sure was that because I am Asian. Disappointed.
-
September 2021 by Pete Renner
Absolutely the worst service from a counter person ever!! Not knowledgeable about products or his inventory and not interested in calling another store for the customer standing in front of him.Lazy, kid that I'd probably fire within a few days if he worked for me. The store manager should be embarrassed..
-
August 2021 by Jose Fernandez
some of the best quality paint