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November 2023 by Ellen Asomani Nyarko
Very very terrible experience... I paid for their GOLD car wash and of course I was charged extra because I have an SUV. My car wasn't vacuumed well at all and the guy wiping down my car also did a terrible job. Abandoned my car, left the keys on the tire. And the tickets in the car and moved on to the next car all in the name of "they are very busy today". I am not going back there ever again.
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September 2023 by Jerry K.
Broke my windshield and refused any repairs, even though they supposedly have video of the event.
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September 2023 by Joyce James
Juan Pablo, #7856, made my day, today Wednesday, 9/13. He greeted me with a great smile and made me laugh with some "fast food" greeting jokes! But more important, his courtesy and customer service was superb! I did upgrade my wash service because of him. Thanks, Juan!.Services: Auto detailing
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August 2023 by ruth Watkins
Very quick to get into, enjoyed the massage chair while they were finishing up with my car, and was very happy with the job they did. Everyone is always so kind and respectful and even got a $5 off discount card!
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August 2023 by Claudia La Rubia
1st time Don’t take your vehicle to this place!! The service in detail with the vehicle was horrible !my car has scratches. I just bought my vehicle less then 3 week and took my vehicle to this place Your car end with scratches all over! Spoke one of the employees He said was bright because it was dirty ! Don’t go there ! I called they don’t pick up the phone needs to speak with the owner of this place!
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August 2023 by Frank B.
Excellent service and friendly folks. Always enjoy the thoroughness of their cleaning process. Very reasonable and good at keeping customers happy..
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July 2023 by Michael Dang
Been several times and so far they haven't let me down. They do take a bit longer, but that's because they're actually detailing the cars. They're on 100 plus degrees in direct beaming sunlight detailing the inside and out. You definitely get your money's worth here!Services: Polishing
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July 2023 by Cris Levy
Clean was alright but they definitely did not do what I asked. I said I want the outside clean and one seat shampooed and the charged me with a $150 full platinum detail. HOW DOES AN OUTSIDE WASH + a (1)seat shampoo mean I want a $150 detail?? Based on their prices located in the 92 degree shop I should’ve only paid about $50. Also I work from home and was going to leave my car to finish work but since they said it would be 1- 1 1/2 hours I stayed, they then proceed to take 3.5 hours and I got no work done, the shop AC doesn’t work, and then they have the nerve to charge for some water????
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July 2023 by Dena LaMotte
Colonial car wash took over car shine car wash on Fry Road. I used to go to that car wash all the time.Today I went to the car wash to get a regular car wash and wheels shine. I notice when I was walking up to the car I had black scratches down the side of my white BMW 430i I told the lady that there are scratches on the car to clean them off as I walked around the car I noticed more things wrong with the car. On the same side where all the scratches were I notice my outside mirror had a long scratch on it. At this point I asked for the manager. He said his name was Jose, and that it was “impossible” that any scratches were put on the car or the outside mirror. He showed no empathy at all. He said they must’ve been on there when I got there, but they were easily cleaned off by his worker I would never return. this was a very bad experience. Although this place is three minutes from my house I will never go there again unless the name changes again. Later I noticed my BMW coaster was missing. My mirror was also turned to the ceiling of the car….Service: Auto detailing
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June 2023 by Junaid Haroon
Juan is a very professional and knowlegable Salesperson.Very courteous and friendly.They did an excellent job on my 2022 Mercedeza 350My 1st experience hereHeard from a neighbor that since last 3 weeks there service has been spectacular.Will recommend this car wash and talk to Juan to get a great service .Worth the moneyThanksCar wash TeamServices: Clay bar treatment
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June 2023 by Vicki Fleyfel
I took my car in for a complete detailing including shampooing the seats. Not only does my car look brand new again but they were able to remove stains on my back seat from where the grandkids spilled a drink. Highly recommend!!
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April 2023 by Rese Wilson
I went to these guys because I had a bunch of water spotss. I have a new car and needed a professionals touch and took it to these guys. After looking over my vehicle he said that he could get rid of the spots and charged me $200(Diamond Package). 3 hours later I picked up my car and yes it was spotless but after detailing it myself I noticed swirls all over my new car. So I will never bring my vehicle back to that place again and would recommend anyone going there to sandpaper your vehicle first because that is what you'll be left with.
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November 2022 by Wise O.
This car wash does not service the community since being bought by the new owners ! The manager is an Azz Whole who thinks it's ok to fight customers who ask them to do their job by vacuuming the auto correctly! All I asked for was for them to do what I paid for and the manager walked up on me pointing his finger in my face and I knocked his Azz in his face for being aggressive and disrespectful towards me in a manner I had to defend myself... I wouldn't give them another dime as long as the ownership and management stays the same
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November 2022 by Karen PG
I’ve been coming to this car wash since I moved to Katy 9 yrs ago. Their service was very much to my satisfaction. They were slow but the job was good so I always made a point to come first thing in the morning during weekdays.However, the last 2 or so years things have dramatically changed. Their quality of job has reduced and am always pointing out areas that need to be retouched.A few months ago I was there at 9am, 3rd car in lot. Took them over 1 hour until I spoke up as to why 3-4 cars after me had already been done and left. The manager was in I don’t care attitude.I have been charged an additional $2 because my vehicle is “over size”. I have Land Rover Discovery. Two rows and no bigger than a regular car size. No 3rd row like a Suburban per say. Again, I sucked it up although I voiced my discomfort.But today just topped things off when the same manager added an additional $5 because my car had bug stains!! So $5 for stains and $2 for over size. This in addition to the $25 wash I always get plus tip.Im not about low balling anyone’s job. But it seems that they are selective as to how they treat and charge people.They’ve lost my loyalty. Too many other options out there to take my business elsewhere.
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September 2022 by Roach
Paid the $200 diamond package it looks like it was rushed my cup holders where still dirty I still found trash and loose change under my seats and overall it looks like they just put tire shine all over my interior and called it a day. I was warned by the reviews but chosed not to listen this is what I get. Hope you can learn from me what kind of service you'll receive for $200Services: Auto detailing