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December 2023 by Lauren Stredny
Can’t speak to the various negative reviews about sales people, but every time I have gone, it has been great. They have the cutest stuff, I would buy everything in the store if I had the money… But overall, it’s a little pricey, typical boutique prices, so not an every day shopping place for me, but I love it for special occasions, or when they happen to have some sale racks. Very trendy, very cute!
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November 2023 by Julia
I love this store! The cutest merchandise and fair prices. I went in yesterday and they were so helpful! The young girl working helped me refresh my fall wardrobe and picked out the best pieces! Great customer service!
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November 2023 by Susana Williams
Should be able to leave a zero. I came in with my friend to look around after having lunch and because the store looked very cute but there was nothing cute about their customer service. This young blonde lady who is the manager (from what the other employees were talking about with her) was extremely rude and unprofessional. I’ve read multiple reviews before i decide to post mine because maybe she was just having a bad day, but no. Multiple reviews here show how she does not know how to run a store. She was constantly following us around and insinuating that we were just there to waste her time. Shopping and having someone follow you around isn’t the greatest experience. If it proceeds to go down this path, this store will definitely close!
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October 2023 by L CS
I like the store but the service is horrible. They make you feel like you will steal the merchandise.I was at the kids section picking up and matching items for my son, but the lady kept coming to me offering to take away the items I had in my hand. Boy clothes needs to be match and it’s important to look around in order to pick what works best. She made me so mad that the third time I said yes and without finishing to look around paid and left. I felt they could have a bigger sale but because of the service I decided to skip the back and the female section. If they get a lot of stolen items they should re arrange the store but leave the costumers shop in peace.
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October 2023 by AJ Whatley
We had such a bad experience in the store that this is my very first negative Google review. I was in this store with my wife happily shopping for baby boy clothes as we are expecting our first son (thanks for ruining the experience). I had to step outside to let our other family members know where we were and when I came back I learned that they just LOUDLY assumed my wife was shoplifting which caught her off guard and humiliated her publicly and then followed and harassed her around the store. After reading the other reviews and knowing the high store turnover rate in La Centerra, if this owner doesn’t get this under control soon there will be a different store here in no time. Reply: 9/8/23 between 7p - 8p.
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October 2023 by Sarah Whatley
I wish Google had a way to rate Zero 0 stars. This review should be no surprise to this store or employees. I agree with the review posted by another customer just a week ago stating the management and employees lack tack. Assuming a customer of shoplifting without solid evidence is not only unprofessional but also deeply disrespectful. This store's lack of respect for its customers' dignity and rights is appalling and completely unacceptable. It's essential for businesses to treat their customers with fairness and respect, and this store has clearly failed in that regard.A little background to my experience this evening- My family and I ate dinner at La Centerra and afterwords some of our group split off to get some ice cream and my husband, parents, and I decided to browse Studio 1220 while we were waiting for them. My family and I were drawn in by the baby boy items as I am expecting my first boy. The lady organizing the baby section, whom I assume is the manager, was friendly at first and heard our compliments on a cute bib and guided us to where they had onesies/clothes in the same pattern. I picked out an outfit I liked in that pattern and my family and I continued looking at the items. My other family called and said they were done with ice cream and were wondering where we went. My husband walked out of the store to find them while my parents and I continued looking through the items.As soon as I started to leave the baby section to meet my mom in the women’s section (with the baby outfit still in hand) the manager loudly stated to her younger employee to, “Watch the cameras,” and mumbled some other things under her breath. I also imagine she pointed directly at me while my back was turned as her younger employee immediately and aggressively approached me and asked if she wanted me to have her hold my item in the front while I continued looking. I was so thrown off guard by this that I said sure and quickly handed her the item. I was still coming to terms with what just happened and continued to walk in the women’s section with my mom. Then the young employee followed us all throughout the store and every time I looked up and was staring at me, watching my every move.I have never felt more publicly humiliated in my entire life. Not only have I never shoplifted in my entire life, the thought of such egregious behavior has never crossed my mind. I just hate that I was still contemplating on wether to go to the register and continue to support this business after that. I finally came to my senses and got out of my initial shock and told my family and my husband, who had just walked back into the store, that I was ready to go as the employees aparently thought I was going to steal their merchandise. I’m sure the manager and employee heard my family all shocked at this accusation and when we looked up to walk out of the store the manager and young employee were staring us down again.Aparently management and employees treat every customer like a criminal. There is a review posted just a week ago about this same bizarre and unsettling treatment towards customers. This second review might as well be the death nail to this business. I don’t give it long for this business to be another one that bites the dust in La Centerra. Classless.
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October 2023 by jacob roberts
Could not have asked for a better in store experience! Employees were super helpful and such a welcoming environment. I’ll definitely be returning here
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October 2023 by Nick Klingele
I got my girlfriend a super cool bowl from there and she’s absolutely obsessed!!
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September 2023 by Emily
This store has a ton of very cute and classy items, but they truly lack tact towards their customers. Every time I have been here (and always left purchasing something overpriced). I’m not sure if they deal with a lot of theft or something here, but they sure like to treat their customers like they are about to steal something and follow you around and keep watch on you nonstop. It’s so bizarre and makes the entire shopping experience so unenjoyable and uncomfortable.I left again today with two more items, but I was debating on leaving without them. Please help with training your people, a simple greeting is all a customer needs when we arrive, we do NOT want to be followed around and asked multiple times if you can take our items from our hands. Great boutique with a lot of potential, but customer service is lacking big time.
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July 2023 by ShaMarie Ishmael-Tonihka
Love the variety of linen items!!
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June 2023 by R ag
Walked in and was greated with a stank face by a young white blonde woman . Not sure why we didn't get a smile and a welcome in like the other guest . Maybe because I didn't look like everyone else there . Do better .
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June 2023 by Sierra Shotta
Such a cute store with lots of fun gift and clothing items. Everyone’s always so helpful!
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June 2023 by Olivia Costagliola
Love everything about this shop so so cute!
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March 2023 by Mackenzie Faldyn
Whether you're looking for a gift or a cute outfit for yourself, you will find it here. The customer service is always amazing and the girls are always SO helpful. :)
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November 2022 by Jelly Punk
Perfectly fine store
