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December 2023 by tonyluc
Went to the Katy branch. Staffs were friendly. Treva helped us with opening a saving and business account. She is attentive and knowledgeable about the products and took the time to go over the document and thoroughly explained everything to us. We had a great experience and thank you Treva for putting the extra effort in making sure things were done correctly and showing that you care.
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November 2023 by Montana Fane
I am proud to say that I am a new car owner and this was the easiest and fastest process I have ever experienced. I was looking for a financial service to help with buying a car, Chris Rippeto recommended me to Texas Bay cu. I am thankful for this recommendation because it was the best choice I made. After applying for a loan Mohommed helped me through the process and made it super easy and one of the quickest transactions I have made for a car. I will defiantly be recommending this location to my friends and continue to use this service. Thank you Texas Bay cu!!
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November 2023 by Miguel Munoz
I very much appreciate the Katy Branch management and Katy Branch representative, Treva Moses for her above and beyond support with a recent dispute process. I had been struggling with unrecognized charges by a particular vendor and I was feeling helpless against it, but as soon as I came to the branch to talk about the problem I was having, I received extraordinary support. Treva promptly took action on what I needed; she also keeps following up with me. I wasn’t expecting such personal and sort of communitarian support , which I very much appreciate as a customer and neighbor.
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November 2023 by David Kaylor
We have had accounts for less than a year, so far my checking account was drained by someone in California. Note, I had yet to use our debit card. Yesterday they charged my minor daughter a fee of $29.00 when the phone App wouldn’t allow her to deposit her paycheck. Stay away from this Credit Union!!!!
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September 2023 by David Briagas
Judy M. and Cindy S. were super helpful in helping refinance my truck. They went above and beyond to make sure I got the best rate.
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August 2023 by tony arteaga
I met harry thru my job. I went to the bank and him and mohammed and cindy helped me consolidate my debt. They went above and beyond to help me. They were extremly helpful and very professional. They communicated with me and were very clear on the whole process. Im very pleased with their help. I highly recommend to check them out. I would have never thought that a tire check would lead me to them. Im very grateful for all their help.
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August 2023 by Marcel Capdevielle
Judy was very helpful and I was able to refinance my vehicle. She made everything very easy.
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August 2023 by Oni Ifeh
Mohammed Rahman is an exceptional member of texas bay credit union. He explained every process step by step, and answered every question I had. The staff members are pleasant and friendly. Thank you all for great service and smooth process!
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August 2023 by LaDi
This is my first time being at this a credit union. They provided the best service ever. Cindy and Treva worked with me to completed the process within 2 business days. Such an amazing experience, they responded quickly and I would recommend to use their services!
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August 2023 by Jerome Magana
Judy was very professional and kind. Made us feel comfortable right away and answered all our questions. She was excellent!
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July 2023 by Emem Williams
Mohammed Rahman is an exceptional member of texas bay credit union. He explained every process step by step, and answered every question I had. The staff members are pleasant and friendly. Thank you all for great service and smooth process!
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July 2023 by David Woodle
I had luck to meet Mr. Satia at a gas station as he saw me struggling with my car. He came over to introduce himself and ask if I required any help while I was struggling to start my vehicle. He was very nice and informative. He told me to contact him for any loan needs (my car has not much longer to go). He gave me his business card at that time and I kept it. I'm getting ready to apply for a car loan with Texas Bay because of him. Harry genuinely took great concern with my situation and offered me wonderful services!! Soon I am going to become official customer at the credit union.
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July 2023 by Shannon Soldat
We just got our first loan with Texas Bay and it was an easy process. Treva and Cindy are so sweet and patient with all our questions. Highly recommend!
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June 2023 by Bonyad Neshan
I contacted customer service on June 12,2023 after receiving a notification that my account was overdue. During the call,I had a pleasure of speaking with Treva, who displayed exceptional professionalism and quickly identified the reason behind my late payments. Treva effectively set up automatic monthly drafts for my account and followed up with me to ensure that everything was completed smoothly. I was impressed by her extensive knowledge, excellent customer service, and overall professionalism throughout the interaction. Thank you Treva.Bonyad Neshan
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May 2023 by Rahul Singh
I recently had the pleasure of working with Treva and Cindy from our Texas credit union bank branch, and I cannot express enough how grateful I am for their exceptional service and support in helping me secure a bank loan. From start to finish, Treva and Cindy went above and beyond to make the entire process smooth and stress-free.Their knowledge and expertise is truly impressive. They guided me through the intricate details of the loan application, ensuring we understood each step and answering all our questions with patience and clarity. Their in-depth understanding of the loan requirements and procedures instilled confidence in me and alleviated any concerns I had.Great service.Thank you very much.
