Leslie's is a pool supply and service business. Customers find the team to be very helpful, professional, knowledgeable, and polite. The company is noted for taking customer service very seriously, with management bending over backwards to ensure satisfaction. Many describe them as the go-to professionals for all pool matters, offering practical solutions and making maintenance a breeze. The free pool chemical check is a appreciated service. While some feel the employees could be more enthusiastic, they are consistently described as conscientious and courteous. The service center receives high praise for great work, even in difficult conditions. A key strength is that the team is well-versed in all things pool and typically does not upsell products, which customers value highly. However, some note that prices can be higher than other suppliers and that on rare occasions, advice has been ineffective or older products were sold. The location is convenient for many, and some customers drive from other towns to visit this specific store.
