-
November 2023 by Carlos Noya
Excellent service, my favorite brand
-
September 2023 by Ahmed el menshawy
Worst experience i had it in Tommy Store beforeI asked sales person and he told me i will get %40 off the tag price on the shelf when i went to cashir they told me there is no %40 and the sales person give you wrong information and they refuse to compensate me
-
August 2023 by Esmira Taghiyeva
I asked the store associate to find out the final price after the discount. He told me that everyone has iPhone and can count discounts themselves. Unbelievable customer service.
-
June 2023 by beshara janho
Very good customer service!
-
December 2022 by Tiffany
I needed some help with a return/ exchange. When I asked for help she was walking away while I was talking to her and did not care so i gave up with the process. At that point it was like I’m begging for help and I will not purchasing any more clothes from this store(good style, sadly, out of touch person). Kia was a very cold individual with poor customer service.
-
November 2021 by Kanya Babu
UMME is the best cashier I’ve ever went to in my life!! I’ve never met this girl before yet she’s made me feel so welcomed. I wish I could give 10 stars she is so amazing and kind. Because of her good service I actually went back to buy more stuff I WILL STOP AT NOTHING TO GAIN HER HAPPINESS. Keep in mind I’ve only met her once that’s how great she is
-
August 2021 by cynthia specht
Was pleasantly surprised at this store, fun selection of summer wear at affordable prices. Will be returning.
-
July 2021 by STEVEN E
This Tommy store is great. They always adding new products to find. Many polo shirts and t shirts to choose from.
-
March 2020 by Trần Tuấn Duy
shopping
-
January 2020 by Miguel Nava
It's very comfortable
-
December 2019 by Moo Raven
The prices and customer service was GREAT!!!
-
August 2019 by R. N.
First off, some of the kiosk workers at this mall are the absolute worst. I know their job is to be annoying, but they need to take it down about 10 notches. Yesterday this guy actually stepped in front of me and blocked my path as I was walking. I shook my head no as I went around him and kept going, and he continued calling out, "can I ask you a question? Ma'am? Can I ask you a question?" Sometimes they try ridiculous flattery. (Dude, we both know I can't pass as my daughter's sister. Shut up.) Sometimes they resort to low-key negging. (Yeah, my hair is frizzy today. Because Houston.) Many kiosk workers at other malls are annoying af, but these Katy Mills dudes take things to a new level. I don't know about everyone else, but this doesn't put me in the mood to reach for my credit card. I only feel spendy when I'm relaxed, not when I'm being hassled. Aside from that, the exterior could use some work, and the food court is not great. I could live with those things, but they aren't helping. They do have some stores I like, but I'd rather spend more money and/or drive further in order to have a more pleasant shopping experience.
-
August 2019 by Elizabeth K.
After visiting Katy Mills today, I realized I have never given my two cents about the Katy Mills experience. This was "my mall" growing up. Fifteen years ago versus now, it is a completely different mall on the inside. It's a completely different mall on the outside, as well. And neither of those comments are intended to mean anything close to the same thing, and here's why. Katy Mills has gone through a complete change, inside and out. The Hot Topic isn't a cave any more, Earthbound is minimalist and doesn't smell like Patchouli, the teen fashion stores aren't pumping out that nauseating scent into the pathway, and every single spot in the food court has turned over except for Burger King. I knew this place when there was a Johnny Rockets and the Tilt was an FYE! I would say five to seven years ago was probably Katy Mills' lowest point, with a lot of empty store fronts and rumors of human trafficking in the parking lot. They have put in a TON of effort since then, sprucing up the inner decor and putting in classier vendors like Victoria's Secret and Coach! It's a great mall inside. But the outside of Katy Mills, to put it bluntly, is in a STATE right now. The paint is so faded, the parking lots look terrible, there is construction spray paint markers left and right, plywood boards fixed to the ground, trees ground to the stump, half the neighborhood entrances don't have the welcoming intercom any more...it needs a TON of work. I feel like they're chipping away at the whole thing all at once, but this makes the mall look absolutely decrepit. Not knowing what's inside, I would compare this mall to Greenspoint. I hope they get Katy's facelift nipped and tucked soon because it's almost embarrassing walking in there now. Katy deserves a mall that rivals The Woodlands, truly. It isn't there quite yet, but when it is, I will be happy to bequeath five stars.
-
August 2019 by Simone Dejean
The store was nice I believe because of bck to school sale going on my size was not available. I did find a few nice stretchy shirt dresses. I will go back after kids are back in school and they restock.
-
August 2019 by Jared H.
They have great prices at this mall and some good stores too. They have a Polo Ralph Lauren store and some jewelry stores. The food court is good but not as robust as some other options in the Houston area. Overall, people go here for good clothes at great prices!
