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March 2024 by Richard Luebeck
They are always willing to help with anything. Highly recommend!
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February 2024 by Terrence Harrington
Go to UPS store to ship an irreplaceable item. The UPS store ships my package with the post office? Why would any person go to the UPS store to ship a package with the post office. They took my money for expedited shipping and it was supposed to reach its destination two days later. Here we are a solid week out and the tracking number says that the post office is waiting for the package. I call down there for help, get put on hold for an eternity only to be told I now have to do additional unpaid work of going to the post office to get a refund because I did not get what I paid for. I also could not get any other information on where my irreplaceable item is.. again go to the post office I am told to track you package. So now I have to take time from running my business to go do this businesses job for them. Thanks a lot UPS store.
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February 2024 by Susan Erni
I appreciated Tony's friendly attitude while working in busy situations. He was very upbeat and helpful on several visits for our UPS shipping needs.
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January 2024 by Trecia Ricks
I have tried to use this location at least 4 times and they always have some issue. Machines not working, too many packages, not enough help. Always an excuse!!! Today they are closed because of a smell?? Are you serious. I’m done with this location. Not to mention parking is a nightmare. Go somewhere else!!!
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January 2024 by Steve Brown
My go to UPS store for shipping services, staff is always friendly and willing to help make the shipping process as smooth and cost effective as possible.
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January 2024 by GabHen MF
This is the best UPS Store in Texas, I live closer to another store but I prefer to drive all the way here because of the good service and wait time, super FAST in and out operation.
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December 2023 by Erica S
Kind of a strange location for a UPS store. Parking can be really difficult here. Limited spaces and busy area. Sometimes the UPS truck is taking up the only customer only parking. Be prepared if you’re here during busy times and have a lot of packages to carry.
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December 2023 by Jorge Montegro
I just had a bad experience at another UPS location. But the employee of this store was friendly and helped me with my return.
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July 2023 by Renae Davis
Tony A. Was very helpful. I didn’t have a lot of time since I was dropping off a package during my lunch and Tony was able to get me in and out in no time.
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June 2023 by TY
This is the first time I put a USP package here, the owner is very enthusiastic
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March 2023 by Susan Knapp
Awesome customer service from Caroline!! Thanks for being so helpful and amazing! I really appreciate it!From me and the Infinity Services Crew! ??
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February 2023 by Loud D.
This store is horrible.. they don't do anything correct .. they are definitely not professional over at this store. I ask them to print my label for my package these dummies couldn't even do that.. so if you don't have a label or need real help shipping something I would go to the ups store on north fry rd.
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February 2023 by C P
#MissionAccomplished.... But, IDK – a 15 minute wait for a 1-minute transaction; is there only ONE person working here?!
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October 2022 by Old-Man Parker
Wow... no, double WOW.Their service is beyond "good". It's "incredibly mind - blowing, amazing & wonderful".For sad customers in doubt on how to ship, the owners/employees will actually take your untidy package gently in hand, wrap it so professionally the receiver will complement you on the beautiful packing job you did. (true!)The chipper employees look up the best rates, quickest delivery, explain how it all works, plus why it all works, all while answering any & all ridiculous questions with humor, smiles and kindness.Go, use this store, it'll make your life better.
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October 2022 by Nikki Marie
Went in to get an ups box from the ups store and was told they do not Carry them. How are you supposed to get an ups box if they don’t carry them. I’ve also worked for UPS location before so I know so they give them to you for free when you’re doing express shipping.You can order them from ups website but I should be able To walk into any ups and pick one up. The store can also order them at no cost from ups, therefor there is absolutely no reason they do not carry them other than to force customers to spend more money in those location. Clearly this location doesn’t value its customers.
