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March 2024 by Kimberly Colon
Fast service
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March 2024 by Ben Martimez
Good costumer service and good prices
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March 2024 by Chris Huth
Technician couldn’t figure out how to connect my truck for an emissions reading. Spent 45 minutes trying multiple machines. She sent me away unable to complete the test. Upon bringing the vehicle to a Meineke nearby, I learned that she marked the vehicle down as a failure of emissions test. Unprofessional and dishonest.
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February 2024 by BattleShip
How incompetent do you have to be to SNAP a tire lug nut? Took my car in for an oil change and tire rotation. While rotating my tires the unqualified technician snapped the lug nut, bolt and all, on my drivers side tire. Keep in mind, that is something that is incredibly rare, lug nuts do not just break off on a 2023 car with under 14,000 miles. The staff left me waiting in the waiting area for a long time, I could see them gathered around my tire laughing together. I assumed it was just coworkers cutting up together as they worked UNTIL one of them bothered to come tell me they broke my lug nut. There was no apology given, just “we can fix it next week”. I informed the lady I have a 300 mile business trip scheduled for tomorrow and she told me it’s no big deal, drive it, it’s ok. That does not work for me. I told them I would take it to a shop have it fixed and send them the bill. The manger (who refused to speak to me) told his associate to tell me he would not reimburse me for the damage they caused.AVOID this place.
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February 2024 by Gustavo Araujo
Awesome and good quality services
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December 2023 by Angie Torres
The guys at my location always go Above and Beyond with Customer Service! My battery died and bc I had no way to get my car to the shop for them to change it , they sent a young man out to get me running again! I guess my battery was defective bc I only had it for a few months! Please be kind to them, they work hard!
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November 2023 by Brandie Joy
I’ve never had an issue with Waller County inspections here before (Waller is cheaper, $7, and doesn’t require extra stuff), as it’s where I reside (little fact, Katy is made up of Waller, Fort Bend, and Harris Counties), but my husband went today to inspect our truck and told them to do the Waller inspection. They were doing it and then decided, nope, we aren’t and you’re paying $25.Needless to say, we won’t be visiting again for our oil changes and inspections.
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November 2023 by Tiffany Zwygart
Lathon, Wendy, Armando, Luis- the whole team is just amazing! Always quick, always so friendly, always honest, never pushy, just overall always the best experience when I come and bring any of my vehicles. I decided I will not go anywhere else again.Services: Air & cabin filter replacement
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October 2023 by cool kid
Great service from Johan and Noah and the team today at 6pm Oct 11, 2023
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September 2023 by Miguel Robledo
The staff here is ALWAYS friendly and helpful! Every time I come to this location they’re always cracking jokes and being so nice while taking care of my vehicle. This location is not the closest to my house anymore since a new location opened but I always make the drive over here because I know i’m going to be taken care of!
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September 2023 by Carolyn Pisecki
Great and fast service! Noah was knowledgeable and helped me get what needed to be done to my car! Definitely recommend coming here for an oil change or air filter changes and will be back again in the future!!
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September 2023 by Joe F
Pretty disappointed with the service my wife’s Jetta got. Sent her here to get her oil changed while I was out of town a while ago. Went to go change her oil today and noticed there was at least 5 screws missing from the splash guard and a part of the splash guard is missing now because of this. Might not seem like a big deal to some but attention to detail is crucial when working on someone else’s vehicle. If you can’t get the little things right, we can’t trust the big things will be done right. We won’t be returning.
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September 2023 by Alba Albarracin
Great Service! Amazing Team Work!! Great support and knowledge!!! Sebastian Great guy!
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July 2023 by Raymond Tucker
Awesome ? ?? service. Got me in and out with no problem...will definitely return. Alfonso was very helpful.
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July 2023 by Jeff Cade
Great service and amazing guys working there. I will be back.Service: Oil change