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September 2023 by Streamline Cargo
They don’t like to pick up the phone.
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August 2023 by jose moran
Bad customer service, rude, disrespectful, and being on hold for an hour!
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June 2023 by John Laine
Great parts house and very knowledgeable employees. I highly recommend this location. Jessee and Angel have it under control. East in and out and on 1-10 so it’s not out of the way. Well stocked.Service is quick and the techs know their stuff. Had programming issues they got to the bottom of it. Thanks service writer Devan
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June 2023 by Geeses Jesus
Recommend this location over the one in 90 crosby
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April 2023 by Diurka Parra
Jessie is very nice person, he is helpful to everyone
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February 2023 by Kangaroo transport
Had to update my experience with this place.Brought my truck in on Monday and didn't get it back until Thursday. only needed 2 sensors changed and the total cost was 1100 bucks and I had to provide my own sensor!!! I wasn't made aware on Tuesday that the sensor was on back order and I had to take the initiative myself to call and find out that they didn't have it..so my truck was basically down for a week and I had to take 4 hours out of my day hunting down a part and still was way over charged..my bill included 435 bucks just to hook up to the computer to find out what sensors were bad..with a trucking climate so bad with high fuel prices and low rates it's hard to justify 1169 bucks to replace 2 sensors
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January 2023 by Lawrence Kern
Vanguard did an excellent job on the items I had them work on, on my motorhome with a Cummins diesel engine and Allison transmission. Devin kept me informed and stayed on top of the job. Very professional and easy to deal with.Services: Auto engine diagnostic
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December 2022 by Dmfpeterson
Called service spoke to with devin lecesne said be here in am and maybe they can work me in. Came in they gave me awesome service and repaired my truck within 9hrs of arrival and am now back on the road. Thank you Katy tx Volvo for your service!Service: Electrical
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December 2022 by percy gammage
Didn't diagnose problem but quick to replace thermostat 790.00
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December 2022 by Asemota Onwughai
They cheated me so badly that I had to fix the same issue the following week
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December 2022 by Gideon Cilliers
This guys rock,David pull me out of serious trouble,Devin worked with us and my truck runs like new.Five Stars for all this dedicated people
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October 2022 by raul aguila
I just call to this place asking for a part number because Iam breakdown on the meddle of nowhere and this guy said that he can't give part number because they are not allow to do that and is a manager order so if you are there to help people on the firs place and you can't help me what is the point this store
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October 2022 by Ivan Gaston
Very Professional and very cool, these guys know what they are doing, I would give them 10 stars if I could. As a owner operator and wasting over $10,000 at another location not to far away and nearby, they found the issue(s).I wish I would have known, before now I would have been taken my Semi there. They even called out a Volvo engineer to locate the issue.I could have saved thousands of dollars. In saying that, the other place almost bankrupted us, and they still didn't find the issue, but Vanguard (Katy) did. Thank you guys.I truly appreciate you Josh & David and definitely ALL the Mechanics.Sincerely
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October 2022 by dwight simien
Always had the parts for my 2014 vnl.volvo
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September 2022 by Wade Levine
Great customer service... Angel was very helpful and detailed on which part I needed.. thanks Angel
