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March 2024 by Anthony Lopez
Granted, I came in ten minutes before closing. I just got out of work, however, I just came to ask a simple question and stated that as I was walking in. Before I could even say my name, the Hispanic gentleman with glasses immediately started off by saying, “we close in 10 minutes. Is there something you need?” Not a proper greeting or anything.Went on to ask my question, the rep immediately told me no, even though I disclosed to him that I was an established customer and he didn’t bother to pull up my account to see if it was something we could do considering Verizon is advertising deals online and sending me marketing promotional emails, tailored to me.His manager just stood there listening and not offering any advice or recommendations. I would avoid this location due to their the lack of customer service. I came in with the intention of purchasing a phone and his lack of friendliness, poor greeting, and body language just shut me off. If this is a career path they choose to pursue, they will not make it very far.
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February 2024 by Brody
Look for Kevin Tran if you want the best deals! Very Caring & Understanding person! Thank you for everything!
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February 2024 by joshua salas
Amazing experience! I left AT&T and joined Verizon. Kevin Tran was able to get my family setup with the newest iPhones and followed up to ensure everything was going well. Verizon service is out of the world!
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February 2024 by Saad Rahmani
Kevin Tran did a exceptional job with switching my business account over to Verizon. He made the transition to Verizon seamless. I highly recommend working with him.
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February 2024 by Jackie Tran
Went to Verizon today to port lines and get new lines. Was greeted by Kevin Tran. He was thorough when explaining all the family options available to us. He was very patient with us and even understanding towards my lack of technology understanding paired with 2 rambunctious kids that were acting like little animals. We left with 3 lines and phones that were set up without the hassle of figuring it out ourselves. Recommend you asking for Kevin if you come here!
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February 2024 by Warren Brown
Kevin went above and beyond. He made our transition over to verizon quick and easy. He was friendly and informative, explained everything in detail. Ask for Kevin, thank me later!
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February 2024 by I L
Great Place! They took there time with me and gave me a great deal.
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February 2024 by Mr Lerma
Love this store
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February 2024 by Kevin Fernandez
Terrible attention, they do not give you any solution, just pay and cancel the services when I have been with them for more than 5 years without missing them
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February 2024 by Todd Monheit
My experience at this particular location was probably the worst experience I've ever had at a Verizon store. I'm a 16-year customer with this company for them to treat me the way they did, unacceptable.The young Asian girl started off real professional and was telling me about various products and services, and when I told her I needed to discuss making changes with my family, she became extremely rude. The last thing she said to me is, "Our we done?"If you go to this location, DO NOT be served by her. If you don't buy anything right away, she becomes rude and irate. As a matter a fact, think I'm going back Monday to speak to her manager on this matter.
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February 2024 by Andrea Cohen
Excellent customer service. Jake did a great job and all the staff was really friendly !
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February 2024 by José Mercado
Kevin Tran the Besssst ..One and only
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February 2024 by Luis Gonzalez
I was in the store to purchase two phones and I was assisted by Kevin Tran, even though he doesn't speak much Spanish, he treated me excellently. Kevin was dedicated to giving me the best service and offering me the best options. Kevin is excellent, friendly and knows how to serve those of us who speak Spanish. 5 star service.
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February 2024 by Sheldrick Destin
I really had a great experience at this store. Tolan really helped me out with my new business account thanks again brother.
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February 2024 by Sandy Tran
I was visiting from out of town and was having issues with my iPhone turning off by itself. Kevin helped me rest my phone and it worked perfectly! He also showed me how to do it myself incase another similar problem happens. Ask for Kevin if y’all ever need help. He’s great and knows what he’s doing.
