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March 2024 by Ashly Bocanegra
I tried to make a return 11 days after purchase with my receipt, Mr. Thompson couldn’t assist, worst experience, not shopping at Walgreens anymore, they need to get with the program like other companies
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March 2024 by Victor Balbian
There is a lot of employee turn over. Today had a cashier, Blake, who was wandering the aisles while I waited at the cash register, rudely told me I was at the wrong register, then just said "ID" twice. No hi, no thank you, no please, no manners, no attempt at anything other than getting back to stocking shelves. Just very short and terse. It's a shame the new staff seems to have zero customer service training.
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February 2024 by David Ludlow
Walgreens..WTH is up with your pharmacy depts..we left the Walgreens at Kempwood and Gessner for utter incompetence...hard to imagine worse service until today... this Walgreens pharmacy is an utter joke.. Abad doesn't deserve a job...it's obvious management could care less...utterly shameful
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October 2023 by Avi King
Extremely rude disrespectful pharmacist and staff. Only one good pharmacy guy. The other are completely inhumane disgusting. They hang up the phone on you. They don't answer phone calls and they treat you like a drug addiction. I have a tumor and crippled and they treated me like an animal. This pharmacy is not good exception one guy pharmacist is good.
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June 2023 by Rogers Paz Jimenez
Really bad experience… They have the most incompetent and yet condescending staff outta of all Walgreens in the area. No visit this place. Stay away from these staff if you want to have a good day.
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June 2023 by MM Mi
They have the most incompetent and yet condescending staff outta of all Walgreens in the area. STAY AWAY if you want anything done
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April 2023 by Osamah Hasan
They put some cleaning guy in a manager position. He don’t know anything and he don’t want to help customers as well.
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December 2022 by Mauro Beltramini
This has got to be the most incompetent pharmacy that I have ever encountered. Seriously, don’t go here. I wouldn’t potentially compromise my health by visiting this pharmacy….
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August 2022 by Jose Rodriguez
To the Manager(believe his last name is Hurts) and the cashier that worked at closing tike on Friday August 12...thank yiu from the bottom of my heart! I arrived at exactly closing time to get medication for my boy who is dealing with an ear infection and they were kind to let me go in after closing time to get the medication. I truly appreciate the help and support. Thank You!
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March 2022 by Ollie Cat
We have been coming to this Walgreens for over 4 yrs now and drive further to it because of the great pharmacists they have!! Sure, can they have some off days on occasion, yes! But there far more good days to offset.People complain about the staff, but I see what they have to deal with when waiting for my prescription… people without driver’s license, just trust me, it’s really me… to why did their insurance only pay for a certain amount (customer’s job to call your own insurance and ask!!)… to many unprepared customers slowing down the line for regulars like my wife & me. They have rules in place for protection for customers, yet customers seem to be the cause of delays most of the time.Yes, I’m a genuine customer and not an employee… give them a break as they all are human like all of us!!
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January 2022 by Britt Burt
Avoid this place at all cost. Very rude pharmacy staff. They told my wife her prescription would ready at 2:30pm on a Friday. I attempted to pick it up in the drive through at 3:30pm and was told it would not be ready until Monday. I went inside and confronted them because it isn't a medication my wife can go without. It was a miracle-----They said they would have it ready in 10 mins. The lady at the counter who could barely speak English never could explain how we went from 2:30pm on Friday to Monday to 10 minutes. If she did I couldn't understand her because she can't speak English. Of course now days we are dealing with millennials so that pretty much explains a lot.
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January 2022 by miki camperchioli
I signed up for a Walgreens prescription card which came with a fee. Every time I go to fill a prescription it is way more money than with GoodRx. Today the cost difference on 2 meds was over $175. Based on this I told them I would not be filling prescriptions at Walgreens. I had HEB call to transfer my prescription so the could fill my meds and they told them to call back in an hour they were busy.I spoke to walgreen pharmacist and they said nobody had called to transfer m, which was untrue.I am in a lot of back pain today and beef my medication. Now the Walgreens will be closing for 2 hours.Service is horrendous! Never use this location. I have been a long time customer of Walgreens and have spend an outrageous amounts oa money with them. I have not only filled my contacts and prescriptions them I also have done shopping for the last 40 years. They were my go to for everything!!Will never be back!!You may have lost your vest customer ever!!!
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January 2022 by Liz Hernandez
The Pharmacy people is rude and mean! I went today around 5:40pm and I took my mom for her second COVID vaccine, because I receive a call from them on Sunday to remind me and they told me that I can’t just walk in I need an appointment, I explain to him that the day of the first dose I ask the pharmacist on charge if I need an appointment and she said no, and that I also receive a call on Sunday and the guy very rude said they change that 2 weeks ago. Really? And why I receive a call on Sunday and they didn’t communicate that? I told them is my time waste and the other guy raise his arms like he didn’t care. Wao the unprofessional people that they hire should be working at they’re home just cleaning because those faces don’t have respect, when I was talking they didn’t even look at me, if they said something they were looking away. Very disrespectful.
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January 2022 by Mac Smith
I picked up my subscription, and they gave me someone else's. They checked my name and address and all but still gave me someone else's medicine? This is a very serious mistake.They have a bunch of students working in the shop and these kids have no professional knowledge.I came back today to pick up another medicine. Yes, I wanted to give them another chance. They overcharged me this time. They reran my insurance and it came back with zero due. I am now swtching. Do not come here.
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January 2022 by Arun Kumar
Came here for vaccine shots for my son, staff were helpful and nice. CVS they said they had walkins but later said we need appointment.We came to Walgreens , walkin and we were out in 25 mins. You can get vaccine here for kids. The person who administered the vaccine was nice.