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March 2023 by Bahram Ganjvar
I wanted to find a medicine on the over-the-counter, but a rude manager was there and didn't let us just a few minutes to check out because she said we were close! While we were in the store before closing. Also, she stressed my kid—date 07/09/2022 time before 10 pm.
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February 2023 by Google user
I wanted to find a medicine on the over-the-counter, but a rude manager was there and didn't let us just a few minutes to check out because she said we were close! While we were in the store before closing. Also, she stressed my kid—date 07/09/2022 time before 10 pm.
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February 2023 by Rachael T.
What a horrible experience!! The Walgreens app said my medication was ready so I went to pick it up. I was informed it was not ready and basically treated like a liar - even after I showed the app. Zizi the drive through clerk was a treat. I asked for the pharmacist there times and was not responded to. So, I called the pharmacist from the car. Let me tell you - she had me on speakerphone. I didn't know this until later. So, when I gave her my date of birth etc it was OUT LOUD. there is zero respect for privacy. EVERYONE can hear anything you think you are sharing in confidence with your "trusted" pharmacist. Alma Perez is hardly a trusted anyone to me. Zizi, the clerk, heard me refer to her as "the little girl at the window" and came to the window to YELL at me for saying that. That was when I figured out my conversation was on SPEAKERPHONE. What a CLASSLESS employee. Very representative of a trashy business. I'm sure there will be no punishment to her for this poor behavior. So Alma finally makes it to the window. She apologized for not coming to the window earlier and told me it was because she was busy working. Isn't answering questions in the drive though part of her job? I'm confused. From my visit I 100% believe she does not care about my medicine, my privacy, my fears, or me. Walgreens what are you doing employing such hateful people?? Shame on you Alma. Shame on you Zizi. I wish I could give fewer stars.
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May 2022 by ten ten
My doctor sent 4 prescriptions on Sunday afternoon, I forgot to pick them up until today (Thursday afternoon), but this pharmacy managed to only fill 1 of my meds? You had 4 whole days????
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February 2022 by Steve B.
Terrible customer service. The pharmacy is always super slow, chronically under staffed and they make you wait even when no one is in line.
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December 2021 by Dezirae A.
Had a medication called in 3 hours ago. Waited in a 20 minute car line for them to tell me it wasn't ready and to drive back around and get back in line and it'll be ready.
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October 2021 by Schottsie H.
I called a week ago to see if they had the shingles vaccine in. I was told yes but not that I needed an appointment. I took off work and walked in. I was told I needed an appointment. Their web site said Walk Ins welcomed. I talked to the manager who spoke with the pharmacist. No exception was made even though no one was waiting. For a vaccine or to pick up/drop off a prescription.
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August 2021 by Jason bradley
Would give zero but 1 is the lowest you can go. Find another pharmacy, this one is awful
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May 2020 by Marianne D.
SAMPSON, manager went far beyond & greatly exceeded my expectations in handling an on going issue for me. Have avoided going to this store for a couple of years because of poor customer service in pharmacy & previous store manager. Now, because of Alex's complete attention & keeping his word, I now look forward to shopping there again. Sincerely appreciate you SAMPSON. Keep up your good work!
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December 2019 by Michaelyn Drury
Hard to get thru to. Automated system is horrible. They LOST one of my prescriptions. And more. I’ve used forever because 2 minutes away. Switching to Walmart just another 2 minutes.
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July 2019 by Sean Gillette
Pharmacist refused to fill my prescription for Gabapentin. She said the insurance wouldn’t pay for another 4 days. I said no problem, I’ll pay out of pocket. They said it would be $60
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November 2018 by Tony Zaidén
The absolute worst service, I get a test saying the prescription is ready, arriving and they always say it will be 20 to 30 min.
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May 2018 by Tony Zaidén
The absolute worst service, I get a test saying the prescription is ready, arriving and they always say it will be 20 to 30 min. Pharmacy people is there worst, rude and uncaring, I wish I had another pharmacy close to me. I ask my doctor if I can get my prescription for 3 months at the time so I don't have to go there. These is about the highland knolls location.
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January 2018 by Steve D.
This is our favorite Walgreens. Mostly because of the people who work there. Always polite and friendly. Very helpful too. This store is clean and organized. The restrooms are clean too. They have a knowledgeable pharmacist who also offers sound advice. One of the cashiers always tells us about the coupons and specials that are available. We look for her when we are shopping here.
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June 2017 by John Andrews
Tried to pick up a refill 4 times ... gave up .