Walgreens Pharmacy is a reliable healthcare provider that consistently delivers exceptional customer service, according to multiple reviews. The pharmacists, such as the caring and attentive professional at the Cinco Ranch location, have been praised for their excellent customer service and dedication to their patients' well-being. The staff at the Mason & Westheimer store, including Kaleigh, have also been recognized for their helpfulness and professionalism. Customers have shared positive experiences with Walgreens' products, particularly their probiotics, which one reviewer has been taking for over three years to boost their immune system. However, the reviewer also expressed frustration with the limited availability of the probiotic during a recent sale, suggesting that Walgreens may need to improve their inventory management. Despite these concerns, the overall feedback on Walgreens Pharmacy is overwhelmingly positive, with customers highlighting the staff's willingness to go above and beyond, such as Laney ensuring the timely pickup of photo books and Jermyah finding a requested medication at another location. While one reviewer reported experiencing side effects after a COVID-19 booster shot, the pharmacy's commitment to providing essential healthcare services remains evident.
Awesome experience at the Walgreens in Cinco Ranch. The pharmacist was extremely caring and provided the best customer service I’ve had at pharmacy. Her energy trickled down to her staff.
February 2024
Inside the Walgreens at Mason & Westheimer: Kaleigh was very helpful and professional in the pharmacy. Thank you Kaleigh.
December 2023
I called to get a prescription refilled. I waited online for 30 minutes and nobody answered. I know it is a busy time but in 30 minutes somebody should've called me back.
