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October 2023 by Mayra Escobar
The worst customer service possible by the pharmacist. I spoke to someone 3 times and was placed on hold each time and after being on hold for over 20 min each time I was hung up on. They didn't even take my order correctly and said I didn't call it in when I have the phone call registered.
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September 2023 by Luz de Luna Gifts
Najilla gave me one of the best customer service experiences I've had in a long time. She was friendly, efficient and willing to solve any problems.She is a keeper! Thanks for your help today!
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August 2023 by Greg Parmar
Stephanie, the pharmacist, left a strong impression on me. Her courteous and empathetic approach, coupled with her prompt resolution of my concerns, stood out. She even took the initiative to follow up with the provider and ensured the completion of my prescription order.
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July 2023 by Ahmed el menshawy
I order my RX to delivery ver to my address and i didn’t receive it after 5 days so i went to the store and it still in theirThey did not give it to Fedex
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June 2023 by Nikki K.
They never answer the phone. Prescriptions never ready when they say they are. Pharmacist is the rudest person I've ever met. Save your time and sanity and just transfer your scripts to CVS
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June 2023 by Ram Sesostris
Worst customer service.Staff at the pharmacy never answer the phone.
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May 2023 by Mimi S.
Waited 45 min in the drive thru for a prescription they personally called me to tell me it was as ready to be picked up last Thursday (it's Monday). I told him I was working and I would not be able to pick it up until Monday... ...while finally at the window, I was just told I'm too late to pick it up, it's already been put away... and I'll have to come back tomorrow...evening...wow! It's sad to think that I was actually impressed with the fact that a "human being" actually called me about my prescription. I even said to my assistant, isn't that nice! (I was told via txt it was ready the day before)... at the window after 45 min in my car...I proceeded to tell the young lady at the window my experience with the Thursday phone call and she said: "well I see you got a text on Wednesday that it was the last reminder", in a condescending tone. No apology for my waiting in line for 45 min. No explanation other than it's my own fault, even after I told the young man I was going to pick it up on Monday...ugh! Customer Service is not prevalent anymore..."AI" is more polite than most people at Walgreens! Changing my pharmacy asap.
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January 2023 by Taylor Cadotte
I had a similar issue as another commentor with supplies and medicine being in short supply but we chose to work together & find another Walgreens in Sugarland with the medicine. Thanks to pharmacist who called over 2 stores for me to help me find my son antibiotics! You’re awesome!
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January 2023 by Kristen Scott
Pharmacy is a joke. Always seems to be some sort of issue when I go. Whether it be processing time, shipments coming in late or just longer than norma wait times. Pharmacist is rude and condescending and not helpful AT ALL. Staff is friendly at least.
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December 2022 by Denises Pamela S.
Andrea working in the pharmacy is the sweetest person ever! I love her great customer service ?
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November 2022 by Dr. Jason Yuen D.C.
The staff and the pharmacy staff are awesome. Thank you!
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November 2022 by Dr. Cheung Y
The staff and the pharmacy staff are awesome. Thank you!
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November 2022 by Kirby Fehr
I give this pharmacy a 0.0. They are slow, constantly make mistakes and never take responsibility for anything.
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November 2022 by Carol Ann
Their hours are 8am-9pm but why are the doors still locked and dark inside at 8:10am???
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September 2022 by Audry Yu
Booked vaccine shot online at 5:20 pm, got there on time, filled out paperwork, but then being ignored for 1 hour. When talked to the only pharmacist there, he was so rude with bad temper, shouted : “can’t you see I am busy? Sit back there, I will come to you when I have time.” Walgreens’s online scheduling is just a joke. Based on his rudeness, we canceled our appointment at this location.