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March 2024 by Dionnee Grayson
I had a wonderful experience today at this location! The staff was very resourceful and was able to help me with all of my concerns.
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February 2024 by Pam Shaffer
Employees are very friendly and very helpful which is rare In todays society ❤️
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February 2024 by Louisiana Flash
I stop in at the att office in Kaufman Texas to get help with my phone and they did a outstanding job on helping me
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February 2024 by Vonnie Lee
Excellent service. I had no idea what was wrong with my phone in under 3 minutes my phone was fixed and working fineperfectly. I highly recommend
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January 2024 by Arianna Demar
The women that helped us, Akeia, was available right away she was super attentive and patient this was only my second time going to a phone company and getting a plan and line set up and she answered every question I had. I ended up having some difficulty with my old phone company but she was patient and told me everything that I should do. I enjoyed her company and assistance it was a wonderful experience. Next time I need help I hope she is there to assist me.
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December 2023 by judd boyd
Went there to add an iPad line to my account. Zebada slammed my account and added insurance to my account without my knowledge. I work for AT&T so I was able to catch this quickly.
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November 2023 by Rita Payne
I went to Kaufman to purchase a phone for my mother-in-law. Zebada made it such an easy experience. She is very knowledgeable about the phones and other products they sell! It was a very pleasant experience! I will definitely use them again!
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October 2023 by Nita Rand
They are great with the customers. I enjoy them very friendly.
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September 2023 by Dom Gonzo
The employees here are very amazing and kind I would 100% recommend thank you everyone who works here
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September 2023 by Deidra Urso
Worthless store. They never help you and management isn’t any better. All they do here is sell phones. Can’t trade, help, or anything else. And if you ask, be prepared to get a dose of rudeness I can’t compare to anything else! Just a whole new level! Either they don’t train their employees or they are just lazy. Don’t waste your time here.
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September 2023 by Daisy G
Just got my new phone today. I was very satisfied with your employee Porche. However I do have a complaint against your store manager not being professional at all. We had to sit there and listen to her confront Porche for about 5 minutes about how she was gonna get written up for OT. It honestly made me feel so uncomfortable. The manger made me feel as if I had to leave and my purchase wasn’t necessary. Porche did not know what to do or say towards the situation being that I had already paid for my phone and she was multitasking trying to help about 4 customers at once. Manger needs to do better! That is not a way to approach an employee. As for Porche, I just want to say thank you for taking your time with me today. You were great! Keep up the good work. Thank you for also keeping a positive vibe even after all that.
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September 2023 by Sophia Anders
One of the phones we have on our plan needed to be replaced. The employee was very knowledgeable about your products, discounts and services. That was very helpful to make our decision. This store is located in Kaufman, TX
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September 2023 by Britney Taylor
Porsha was FANTASTIC! She helped resolve all my problems and was so kind! Best experience I've ever had at an AT&T store! 10/10 would recommend setting an appointment with Porsha!
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September 2023 by Phil Urso
Very disappointed with this store and att. There really is nothing this store or employees can do for you if you come in. They aren’t a “corporate store” so 90% of the problems will go unanswered. The staff is sassy and doesn’t have much drive to actually help you. On top of this, they will not work with you to purchase a phone nor is their stock well kept. This store is the reason I am switching to another carrier.
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August 2023 by shanice harris
Great experience! They were so friendly and welcoming. They helped me with all my problems. I would definitely recommend people to come here!!
