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November 2022 by Lana Ruby
Never have had a "good" experience there. First time I ever went in the lady behind the desk had company. Not customers, just people sitting there having a conversation. I stood there a few minutes to let them finish their conversation because I'm not rude but I don't think that's how customer service works. Anyway, I had been to the store several times to obtain my account number because they give you the absolute run around over the phone, offering free service if you don't switch duh duh duh.. but the older lady that works there sent me away each time. Like literally told me she wasn't allowed to give it to me. True or not that's absurd. I have the cruddiest service and I live right smack dab in the middle of town?.. I can't wait to switch! I haven't been to another boost store but in regards to this particular store and the company as whole; they suck.
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July 2022 by wanda Goforth
Paid 320 for att boost mobile devices and new phone with case and cover got 3g lite phone when I paid for 5g
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January 2022 by Marsha Van
Young Hispanic lady is always so helpful and generous wish there were more employees like Elsie such a beautiful soul.
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January 2022 by Marie Elliott
Elsie she's a sweetheart. She has all the good deals come to Elsie!
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December 2021 by Alice Owens
Elsa is back from maternity leave! Shes amazing and always going the extra mile with me we missed her dearly! Glad to have you back youngins!
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September 2021 by Maria Paredes
Elsa is absolutely fantastic! More employees like her please!!! Always smiling willing to help and goes out of her ways for us older generations! Love this child of God!!!!
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August 2021 by Michelle S
Very poor customer service and don't know nothing bout phones. That's why i never do business there and would recommend no one else either.
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July 2021 by Amy Morris
They've got amazing promotions and deals right now. You should all go check it out!
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July 2021 by Brittani Smith
Say they open at 10 am. I went at 10:30. Foot was still locked. Went home and tried to call later and got sent to voice mail after a few rings. Had several others waiting outside for them to open as well..
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June 2021 by Shayna Mccool
Not sure what happen but open sign is on 745pm says they are open till 8 but they're door is locked. Someone was behind computer when I pulled in but they went to the back when I walked to the door.
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June 2021 by Jacqueline Berryhill
I’ve been a customer with boost for several years now and changing my plan. Elsa has absolutely horrible customer service and apparently in doubt hangs up on her company’s customers. When I called back she talked to me like I was ignorant. Lost my service. Thank you Kaufman mulberry street !!!!!!!!!!!!!!
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March 2021 by Angelyn Works
This place never answers the damn phone and THREE times I have gone up there and the open light been on during business hours yet nobody was at the store
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March 2021 by Jerry Cornwell
Never, never use this store! I was overcharged, lied to and she shoved my phone into my chest. She is the absolute worst customer service.
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March 2021 by Alma Higginbotham Cornwell
Terrible customer service. Woman lied and overcharged us. When asked about it,she shoved my phone into my chest and told us to leave the store. Do not go to this store.
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February 2021 by Nikki
The lady working was absolutely amazing. I came in after getting frustrated trying to call and change some account info. And she was so helpful and knew exactly what I needed to do and walked me threw everything. Super thankful for all her help.
