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February 2024 by Tiffn jas
The chicken tenders were fresh and good. The fries were terrible. The dinner roll tasted a bit off. The gravy was fine in taste but should have been hotter. The service was five-star. The atmosphere had dusty walls and a yellow refrigerator inside of its door. The floor was clean The wait time was about 5 minutes but as mentioned the service was good.
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February 2024 by Sam G
The food and tea has improved. The tea was nice and
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December 2023 by Nick Gilbert
Food and service was decent but the store itself looks like a dump. The owner should really invest in a face lift for the store.
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November 2023 by Mike Bushh
Ordered 2- 7 piece tender meals and had to wait over 30 min for my order. Was not told that there would be a 30 min wait. CHICKEN HERE IS ALREADY OVERPRICED,. Definitely wouldnt have waited 30 min. Very unhappy.Update: Was given the wrong order. Called back and was told manager was not there. Called next morning and also told manager was not there. The Seagoville location is awesome, but Kaufman location is the worst location I have ever visited.
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November 2023 by Alexis Rodriguez
We’ve given them way too many chances. Super long wait times, didn’t put the chicken tenders in my daughter’s meal, and when we called about it the guy made it seem like we were lying. We ordered chicken and a family fry and they didn’t give us the fries. & this final time we waiting 45-50 minutes for 3 meals. Never giving them our business again. Ridiculous!
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November 2023 by Jeffery Koffel
The young lady that helped us was very good at her job we got what we ordered had sauces and napkins I would go back to this place again and
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November 2023 by Vickie Higdon
Haven't got any food yet, sitting in the line with 3 more people who have been here forever. Slow slow slow, never coming back!
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October 2023 by Pemberton S.
pretty much across the board absolutely disgusting except the sweet tea which I would recommend
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October 2023 by James “Dreamer11”
I ordered a 4 piece meal. I picked cheese sticks for my side. I got two. The 4 pieces of tenders were just two cut in half. I’m very disappointed. I will never return. I should have read the reviews. At first I was wondering why no one else was eating here. No one in the drive through either.
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September 2023 by Mary Carter
Went to the drive thru window because the speaker doesn't work i could see a person and honk my horn but no one came to the window so I left. Kaufman texParking: Kaufman texas
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September 2023 by Brandon C.
This was the only time I've had BAD chicken express, the chicken turned out OK but the gravy was watered down to such an extent it simply ran off the chicken, the rolls tasted rotten somehow and the jalapeño poppers weren't cooked all the way through. There was no one here and for good reason. It was a mother and daughter working alone, they weren't very hospitable and played Spanish music loudly from their phones the entire time. Avoid.
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August 2023 by Mikayla Martinez
Why is no one ever working the drive-thru???? Been here 5 times in the past couple months and no one ever answers the drive
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June 2023 by J Bull
Food is disgusting. Chicken is as hard as a rock and can't even eat it. It taste like it has been sitting out all day. Gravy is ice cold. We love Chicken Express and this is the worst one I've ever eaten at.
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June 2023 by Carrie King
Didn't receive side order, had less chicken strips than what I ordered, rolls were doughy. Owner was extremely rude! Spent $80 total.
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May 2023 by Jerry Crutcher
DO NOT GO HERE!!! I found the food trash, cold and redicilously small especially for $17.00. I called Christy, the manager, she said I should just be happy with what I got. Christy is a real class act. Chicken Express will probably promote her soon. This is what happens when you make an entry level world pay to much. Pay attention everyone. Next you will pay $25 for a Happy Meal at McDonalds and be told to go screw yourself. Wait for it.
