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March 2024 by Lynsey Webb
Be sure to be prepared to wait so Amy can take her personal calls while on the clock! SLOWEST STARBUCKS EVER!!!!
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March 2024 by Sonny Durbin
Went in to buy several pastries. Three employees ignored me and I left. My wife wanted to buy them so she just waited 10 minutes to be acknoledged!
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March 2024 by kalisa s
I was okay with them being out of a menu item but when asked about the calories of another menu item because calories are on the menu. I was told I could look on the website. No sale for them. That was rude .
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February 2024 by Mary Kitzmiller
Extremely rude.
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January 2024 by M T
Women doing mobile orders likes to argue with customers.
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January 2024 by Scarlett Salazar
This is the best Starbucks I have been to in a long time. The location is convenient and very, very spacious inside. I had been to 4 other Starbucks during the holiday season and was told they were out of something, but the Kaufman Starbucks was fully stocked. The baristas were so friendly and attentive! We were passing through on a cold January night and I enjoyed the bright colorful mural and ambience. Many Starbucks now are just so... drab. Grays and muddy brows. This one is pleasant and reminds me of how Starbucks used to be, when you actually wanted to stay and lounge for awhile.I had my 8 year old with me and appreciated the staff had coloring pages and crayons on a table by the door. How thoughtful! We will be going back the next time we pass through.
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January 2024 by randall lewis
Ordered a coffee and they delivered it
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January 2024 by Taylor Smeal
my sandwich was frozen in the middle.
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January 2024 by Jillian Kornegay
I frequent this Starbucks. Today, the lady at the window named Karen was a breath of fresh air. Sometimes, I get a little She was so welcoming and accomodating. As much as I love Starbucks drinks, the service has lacked for a long time because of the fast paced nature I believe. Karren left me smiling and I felt treated well. Thank you! We need more people like her at the window!
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January 2024 by Jenny Wilson
I’m convinced that this store is half ran by people who can’t read. I have heart issues and can’t have caffeine, so I usually go for the crème frapps. Half of the time I get a regular caffeine packed frapp instead of the crème ZERO CAFFEINE frapp I order. ITS NOT HARD TO TELL THE DIFFERENCE IF YOU USE YOUR EYES AND READ. You can see in the photo that this is a regular frapp with caffeine, don’t even have to taste it. That was a waste of money for someone I couldn’t even drink.
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November 2023 by Kimberly Allison
Ordered online at 5:36am and said order would be ready by 5:43. Got to the location and was told the espresso machines were down that it would be a 10 minite wait. Then i just asked for a refund and the lady ignored what i said and walked from behind the counter and continued to do her duties. After that she asked if I had a mobile order and I said yes. She proceeded to tell me it will be longer wait as there was 4 orders ahead of mine. Then asked once again for my refund. By this time my phone was dying as I just worked a 12 hour shift and she said she can't give me my refund. Not to mention she was pushing the scanner at me in a rude way. Definitely will not be back and they got $6.98 of my hard earned money for free.
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November 2023 by Wendy Castle
Ordered blonde espresso, it tasted very watered down. Also the almond milk was not very almond. Woman at the window was nice enough.
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November 2023 by thefearlessgamer 3
They didn't have hibiscus refresh water ?
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November 2023 by Jamie Herring
Love this place food and drinks. It stays very busy so i ordered online and it was super fast just went in and ask for my order, keep up the great work but need a bigger parking lot.
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October 2023 by H M
Ordered 2 drinks, one was ice cold.
