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April 2024 by F F.
This place have issues rotating their stock. They had one egg beater carton left at front of shelf. With good date for 6 weeks of shelf life. Then at veey back of shelf. They had 4 other egg beater cartons. That was expired outdated by 2 months. I also found this same trend with the can products and dry goods. Crackers and Chips.
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February 2024 by William barends
ran out of vitamin d Milk
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February 2024 by Jared Traughber
I was in the self-checkout lane today. An elderly couple was trying to scan a case of water on the bottom rack of their shopping cart with the scan gun, but it wasn’t working. The employee watching told them it wasn’t working, and they asked what they were supposed to do. Instead of helping them by picking up the case and scanning it for them, he just shrugged his shoulders and gave them no direction or solution. This employee was a large (tall and grossly overweight), Hispanic man in his 20s. The old couple backed out of the self-checkout lane, dropping the case of water on the floor in the process. The employee made the old woman pick it up herself as he watched. As they went away from the area, he started to laugh at them. He wasn’t laughing at anything else. He didn’t have an earpiece in to blame his laugh on something unrelated, and wasn’t doing anything else. He was laughing at them. I was appalled at both myself and this worthless employee/human for not doing anything to help.
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February 2024 by Robert Repka
The line in the pharmacy was ridiculous
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February 2024 by Hilda Griffin
Went to Garden Center to purchase some bags of rock. Had to go to service desk since no one was back there. They paged for help in GC. No one showed up. Door greeter can in and paged again. No one showed up. After waiting 15 minutes, I left. Terrible customer service. I really would not give even one star.
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February 2024 by randall lewis
This is a decent walmart. I have definitely been in worse.... I don't like to bag my own stuff while a cashier is just watching me.
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December 2023 by MieCole Wilson
It was one of the nicer ones around. Everything has its place just in ordereasy to find what you need.
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December 2023 by Daniel De Leon
his store is over run by illegal drivers that buy accounts off the black market to deliver groceries to the citizens of Kaufman. They use hacking software to gather all customers data, addresses phone numbers to hoard order's. This Data breech of all our information this store is aware of but still do nothing ! Someone is going to get hurt , these people have bypassed the regular background checks to go to out properties where are children are . Walmart are you going to wait to do something about this until someone is seriously hurt by your actions ? Do something!!
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November 2023 by Charles Stanislawski
My glasses kept falling down and Mallory took all the time needed to overhaul the hinge and also adjusted the length so it wraps around my ear perfectly!!! Now there's no slipping and no pain! And she wouldn't even let me pay her for her fantastic customized personal service!!! She's fantastic!!!! Thanks!
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November 2023 by Candi C.
While we expect and support business closing on Thanksgiving this is the second year in a row that WalMart Kaufman says it's open on Thanksgiving. There were several customer driving up. It is the manager's responsibility to update store hours on their website. Complete Fail.
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October 2023 by Tina Perez
Ms. Margie & Ms Ginger were a little flustered yesterday. Saturdays are always busy. But Ladies; You are there to help us; THE CUSTOMERS!! You chose to work here. So please DON'T GIVE ME ATTITUDE WHEN I NEED YOUR ASSISTANCE!! ?????♀️I try to be as polite as possible. But my patience was tried yesterday!! ?? Please do BETTER!! Rant over!
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September 2023 by Destiny Boulter
Super clean! Love the carts because they have a special place for your phone and a cup holder in them and I'm just impressed because I haven't seen these in other stores so they've got updated stuff mkay, I also liked the way the store was set up but a mini Goomba plush for 17 dollars!? ATROCIOUS ! Lol
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September 2023 by Missy Whitfield
We live 3 miles from the Kaufman location, so we frequently shop there. Here of late, the shelves are mostly stocked. Relatively a clean store. Customer service has definitely gone to pot. Sam would roll over in his grave if he knew his employees acted like they didn't care whether you shopped there or not. No 10 feet rule at this store!
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September 2023 by Jonathan Parker
2 of 3 employees were great in helping me, I asked the checkout employee if I could simply exchange dollars for quarters after settling up my $143 bill. She informed me that needed to be handled at customer "service". They informed me that they "don't do that". Insanity, the basics of customer service does not exist anymore. I was tempted to return my full cart as complaint. It takes 30 seconds to exchange change.
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September 2023 by Lynn
Pharmacy technician Norma is not professional at all. I called to fill a prescription for my mother (new patient) I was unaware that she needed to have a transfer from the doctor to fill her Elequis… it’s a free 30 day trial card that my Mother was given after her double bypass. Norma was rude and talked to me like I was stupid, instead of just explaining and helping me through the situation. Norma is definitely not a good asset to the Kaufman pharmacy team!Jordan proceeded to help when I called back, yet said she would try to get my prescription worked out because she wanted to go home on time… not professional either to say the least. Highly recommend going to Brookshire Pharmacy.