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November 2023 by Rebs
I've come to Alliance Dyno a handful of times this year after being burned by the Firestone down the road. Every time I have come in, they've been extremely helpful and have been the definition of under promise and over deliver! I just had a brake replacement done that was quoted almost 300 more than what I actually paid when picking up the car, But I really appreciate the transparency ahead of time instead of it ending up coming out way over what was originally estimated. They work very fast and I have recommended a number of my friends to them over the past few months. Thanks for all your help!
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October 2023 by Joshua Man
Service from this place has gone down tremendously. I used to go here for inspections, alignments and even for repairs on my car, and I would usually bring the parts and they'd do the labor. Well now that's not a thing and whoever answers their phone does not have the right attitude for customers. WOULD NOT GO HERE, STAY AWAY!
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October 2023 by Thais Sillers
I took my car ro Take 5 oil and they decided to put diesel oil in my 2014 volkwagen passet. Fast forward my car was towed to Alliance Dyno and boy when I tell u waiting on take 5 to fix what they broke. But Scott was so sweet and took great care of my car and was very understanding. He told me by Thursday or Friday and they finish Wednesday. Even Benny was awesome for stay after his shift to wait for me I was 7 mins past closing. Thank u guys u freaking rock. If you ever need car service pull up these guys they got you like family.
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October 2023 by Mandy Naylor
If I could give ZERO stars I would.RUDE! I have visited twice and each time I got spoken to like I was an idiot and someone threw a fit because I had parked in an open spot that apparently was the SHOP FOREMANS but wasn’t marked. He proceeded to ding my truck with his handle-bars.
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August 2023 by Marcia Parker
I went to Alliance Dyno Auto Service in Keller for some serious problems with my truck. Not only did they do an outstanding job, they also repaired other problem that I knew I had. Now here's one of the awesome points...I was terrified of the costs thinking it would be thousands of dollars. But they made me a quote. They did all the repairs above and beyond and came in under the quote which was less than even a thousand. Now here's the icing...from my first call to my last for this job, they were absolutely polite, friendly, engaging with all aspects of our conversations. I recommend this business to EVERYONE and that includes you!!! Thank you Alliance Dyno!!!Services: Transmission
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July 2023 by Sarah Zamora
We're grateful they were able to see our daughter same day to check her AC, as we'd seen signs advertised there for AC checks for $19.99. She told them that's what she needed, and we left the car. When we called back, they told us the repair estimate. She couldn't do that today, so just scheduled to pick it up. They charged her $165 for the diagnostic instead of $19.99, which is a huge difference (especially for a teenager)!Would not recommend and will not return.
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July 2023 by Whitney S.
Great company and great service! Another local place couldn't see my car for two days and Alliance Dyno was able to see and diagnose my radiator same day. We had my car back and fixed within 48 hours! The service was great and my car runs better than ever. Will definitely use again!
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July 2023 by Amy Altoran
We always get our vehicles inspection here. Have had some work done on our Jeep with great results. Venny and the team do a great job. Referred my brother, David. He had a great experience, too. Scott was very helpful even after hours recovering lost keys! Y'all rock! Keep up the great customer service!
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July 2023 by Eric M
*************, and the gang at Alliance Dyno are the most honest, courteous, folks and will ONLY fix what needs fixing or may even tell you it was something needing re-set or whatever, and NOT charge you a dime. They will not up-sell you, or take advantage of those not ****** educated in car parts, items, etc and will NOT take advantage of women. Best place to take your car (versus a dealership or cooperate car shop) any day of the week and will save you A LOT $$$. *************************
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July 2023 by Alante lamar
This place is a total scam. But hey everyone has to make money. If you have no problem getting your hands dirty , YouTube has great people on there who share their knowledge for free. The wife and I work together and get things done! DO IT YOURSELF
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June 2023 by Julie M.
Awful customer service and highly unprofessional. I accidentally called the number on the website while they were closed (I got a direct site link from a friend who recommended this place so I clicked a direct call link.) Honest mistake on my part, but if you set up your business phone correctly, it would go straight to voicemail—you know, if you wanted to set up proper boundaries between the business and your time off. However, the man who answered my call started lecturing me about paying attention to their business hours (repeating himself 2-3 times…) and to only call this number for emergencies. How was I supposed to know that? Why don’t you separate your business phone from what seems to be your personal phone? He sounded like he really couldn’t be bothered. That really put me off. I was going to be a first time customer but really don’t want to call this place back.
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June 2023 by Skye
Went in for a state inspection and they were quite friendly and quickly got me in. I'd recommend them for inspections anytime.
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May 2023 by Lizeth Cano
They have great deals and prices but they need to learn to be more customer friendly specially for first timersI walked in nice clean place but I felt intimidated by the person up front talked to me and other customers like if we were at the dmv or somethingOn some what do u want so u can get out of hereServices: Wheel alignment
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April 2023 by some dude
Got a great price on an alignment. In and out quick with an appointment. I like that I got a report showing the before and after alignment data . The place is utilitarian. There are places to sit and wait while your car is maintained. I think there was coffee. Photograph shows the report they provided
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April 2023 by Jesssoweird
Was not feeling the customer service when I walked up. I was polite and wanted a quote for a service he seem annoyed and irritated. He asked what type of engine the car had. Wasn’t sure because we just purchased the vehicle plus I don’t know a lot about cars and instead of coming outside to check it out with me he just asked “do you have the keys”… wouldn’t it be easier to check the engine? Our car is push to start to the keys wouldn’t really tell you anything?.. I just didn’t feel the whole interaction so I decided to go elsewhere. I cannot see myself spending money on a service and the interaction itself was poor.
