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March 2024 by Only my review Just being honest
This is the best PNC branch around. All these women in here are always giving you beautiful smiles when you walk in making sure you know they appreciate you being there. I just love it. Always so kind and helpful.
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July 2023 by Max Gaytan
Hello , I usually wait a few weeks before I write a review; Not today. I could not wait to leave bank to write about the experience I had today 06-22-2023 @ PNC in Keller .From the moment I walked in I was greeted with a smile and attentive team member Mrs. Tameka Edmond. There was no waiting, there was conversation, smiles, multitasked, set up business checking , business savings, set appointment for an IRA consultation, and even CC processing help , in the end I thought we were NOT done and she surprised me even more by having ran a credit check with my approval of course for a business Credit card... IN & OUT service with a smile. what a fantastic experience . THE BEST I have ever had in a bank.Thank you Mrs. Edmond , and Thank you PNC for your diligence in acquiring such attentive personnel for this facility .
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June 2023 by Rolando Gaytan
Hello , I usually wait a few weeks before I write a review; Not today. I could not wait to leave bank to write about the experience I had today 06-22-2023 @ PNC in Keller .From the moment I walked in I was greeted with a smile and attentive team member Mrs. Tameka Edmond. There was no waiting, there was conversation, smiles, multitasked, set up business checking , business savings, set appointment for an IRA consultation, and even CC processing help , in the end I thought we were NOT done and she surprised me even more by having ran a credit check with my approval of course for a business Credit card... IN & OUT service with a smile. what a fantastic experience . THE BEST I have ever had in a bank.Thank you Mrs. Edmond , and Thank you PNC for your diligence in acquiring such attentive personnel for this facility .
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March 2023 by Papa V
What a difference from previous BBVA! Customer service at this PNC location is amazing! Luna goes above and beyond when it comes to taking care of her customers. She pays close attention to detail and her service truly makes a difference at this PNC location. I will definitely suggest this bank to any of my friends and family.
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December 2022 by Nando
I have been with PNC since they took over Compass Bank or BBVA. I traded with BBVA for many years. BBVA was fantastic and PNC is about the same.
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June 2022 by Ashley Castillo
PNC IS A SCAM. SHOULD BE SHUT DOWN!
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May 2022 by David Nix
BBVA was much better than the current PNC. Would not recommend this bank to anyone.The only reason I stayed after the transition was because of Natalie Brodnax.
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February 2022 by Ivan Vazquez
Customer service non existent. Waited 35 min to make deposits. When I mentioned to the girl that it was not ok for me to wait that long she just replied OK. SMH . Will definitely be considering switching all my accounts to a different bank including personal. Is not the first time this happens.
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July 2021 by yifang ly
This young girl I don’t know her name , she is beautiful girl and she has accent Spanish. But she did a good job for me . I don’t know how to express, Because my English no that good . So girl thank you very much .
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January 2021 by Marco López de Carrizosa Finat
Professional and knowledgeable staff. Branch manager helped with me with several questions right away. 100% recommend to use this branch.
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May 2020 by Tyler Warren
Great staff
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February 2020 by Jose R.
I went in this morning tried to deposit a tax refund check and the bank teller lady before anything asked me for my ID, that right there made me weary, aren't you supposed to ask for my bank info first? I felt some stereotyping going on. I'm brown skinned and walked in my pjs. The check is under my girlfriends name, like it says I'm very bank, she singed her name at the back. She said she couldn't do it because she doesn't bank with them. She didn't even check or nothing, she took a look at the amount and looked at me and said no. I don't wanna use the word racism, but this particular bank seems to be that way. I might be moving banks real soon.
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December 2019 by Telosiko Ya
Female Manager DOES NOT SPEAK ENGLISH. Bbva needs to do better. I’m glad I speak Spanish and was able to communicate with her. My wife does not speak Spanish so I can see this been a problem in the future.
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October 2018 by Christopher Salas
BBVA I just want to thank you for the kindness ya'll have shown me and to the Staff Of BBVA thanks y'all for everything you do and keep up the awesome work . Mrs . Lisa I want to thank you too
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September 2018 by Sydney Bradley
Go inside the lobby to do your banking at this location. They have more tellers inside, so there's no sense in waiting in the drive thru getting mad.
