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November 2023 by Harold Roberts
Dr Bestawrous has damaged me and robbed me of the rest of my life. He improperly prescribed medications without examination without follow-up causing Untold damage to me but physically and emotionally and I intend to bring suit against him and his clinic for what he has done to me he has robbed me of the rest of my life
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March 2023 by Alwani
Very unprofessional staff; not competent at all. They cut you off when you are speaking, even when listing medications and symptoms. They speak very fast and unclearly; not stopping when patient is verbalizing they cannot understand the plan. They rush you out of the office and just want you to prescribe you something and send you off. There was one provide we say initially and she was the only one that was kind and took her time to understand my mom as a new patient. We saw different providers each time, no consistency in our care. Front office staff is friendly but also unable to answer any questions. Absolutely no portal or any way of getting my own medical records. They looked at me in shock when I asked and reminded me I would need to pay for each page and then told me to come back later. They made me feel very uncomfortable for even asking.
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March 2023 by Tamara Mccatty
Love my dr and his staff have always been great and professional.
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January 2023 by Samy Magdy
So bad clinic
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September 2022 by Kate O
Disgusting doctors office. Very old and dingy, dirty, not ADA accessible, outdated technology and rude ownership. Don’t bother going there if you’re in a wheelchair. There are clunky doormats, torn up rugs and not enough room to accommodate a wheelchair in their exam rooms. No automatic door either. I don’t know how they’re allowed to operate a doctors office with the unsanitary conditions. They make you go there to refill prescriptions so they can hand you a prescription to take to your pharmacy. Won’t even call it in. They don’t even offer Zoom calls or tele visits. Never fix or address issues themselves, but refer you to specialists that never follows up. Been trying to give them the benefit of the doubt, but no such luck. If you only need to be weighed, have your temperature checked, or blood pressure taken, then you found the right doctors office. When I wanted to voice my opinion on the lack of communication throughout their staff and our experience, I didn’t even know the rude girl happened to be the owner,Christine Bestawrous. But she was quick to throw that detail in my face. Well she owns the clinic, so she can own this review. What a sad thing. I feel sorry for the people that have to work there. The most unprofessional clinic in town . I would never recommend this clinic.
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September 2022 by Marina Mikhael
Dr Bestawrous is the best in the business. He is very knowledgeable, friendly and very professional. Best in town!
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November 2021 by Jason W.
I have had to spend a lot of time at the clinic due to illness. The staff are always friendly. You don't see the doctor very often, but he's a very knowledgeable man. I would recommend this doctor to friends and family.
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September 2021 by Olga Phillips
I am a patient at the Keller office. The staff and doctors are great. They are accurate on billing and get prescriptions called in quick. NO COMPLAINTS!
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September 2021 by Terry Vera
The whole staff was amazing and caring. Their follow up is great as well. Very professional!
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September 2020 by Nikki Moore
They are not even going to sanitize their offices.
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September 2020 by Lauren Rantala
By far the worst experience I have ever had at a doctor’s office. My priority as a patient was below 0 as I sat in their office and was refused to be seen. Currently I have been on hold with the office for 1 hour and 2 minutes. It was a simple issue regarding an Rx refill that began 4 days ago. When the Bestawrous Family clinic failed to notify my pharmacy that they declined to refill my prescription 4 days ago, it has been an ongoing issue getting in touch with the single doctor on sight to simply approve a refill that I needed to get through Xmas Eve and Xmas day. (Of course closed on the holidays). Not to mention, I have an appointment to approve the refill the day after Xmas. Very long story short I was told If I came to the office I could get a 2 day rx written. I left work for 1 hour and it was made clear to me that my value as a patient was zero since the only doctor refused to write the script. I was promised over the phone to get a two day Zoloft refill in order to improve my withdrawal symptoms over the holiday mid week. Apparently doc on site changed her mind last minute. Meanwhile, I am still on hold after 1 hour and 8 minutes. I understand there are logistics regarding getting certain refills, but simply the lack of care or priority over certain patients is disconcerting when a simple phone call from doc to refill was all that was needed. They do not care about you as a patient.
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September 2020 by shora siha
They are the worst place you can get a serviceThey’re only care about how to charge you moneyI was having a problem with the stuff try to fixed with the doctor, he was impolite and he was too bad than his stuffDon’t waste your time and money at this place
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September 2018 by EliotMasterGaming 673
Best doctor and staff!
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September 2018 by Hana Vu
This is such a terrible place. I have never been any place like this. They used my information to let someone to check up under my name, then the lab sent me a bill with over $700. I have called the office so many times to ask them to address and corrected, and no one cares to fix it. I have no choice to get lawyer because it have been over 7 month already.
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September 2017 by Eric G
Dr Bestawrous is very knowledgeable and warm. He takes time to listen to you and answer all your concerns. He deeply cares about his patients and is very professional.
