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February 2024 by José Sánchez
First time visit cost me $221. The visit was for a simple cough and the total time was no more than 15 minutes long. I really felt like I got ripped off walking out of this clinic. And plus, the person who attended me was an RN.I respect the work RNs do but to charge me $221 for this visit, the same charge as seeing an MD is really not right. Either way, this price seems too elevated since all the RN did was check my ears, throat, lung and heart sound. Offered to give me a steroid but couldn’t explain to me any possible side effects nor why this is helpful for my cough and how long it lasts. I declined to take the steroid since I am not willing to make a medication choice if I have no information to base it off.I commented to the staff at the end saying that this price seems very steep for this type of appointment and she merely said that that is how insurance works and that the insurance sets the rates. To me, that sounded wrong. The clinic sets their rates ultimately. I wish pricing was more transparent for those shopping for medical services.They took my $221 dollars in 15 min, but they lost a client for good. They said that I was charged this $221 figure only because it is a new patient visit, and that visit after the initial visit, we get reduced to a slightly lower amount. This new patient (me) only went in for a cough and they maybe dedicated about 5 extra minutes to ask me if my family had a medical issues historically, that’s it. So how is the higher charge for a new patient justified? Especially since I was not screened by an MD?This wasn’t a dignified service. If you are really going to charge me that much just because this is a new patient visit, then dedicate more time and get to know a patient. Otherwise, charge as you will any other visit. i was asked 4 more questions after hearing about my cough symptoms. If those questions take up an additional 3 minutes, well that is the cost of doing business to attracted new patience and keeping them.
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September 2023 by Leslie Smith
I recently saw Randi at their mental health clinic and she was amazing! So warm, kind and non judgemental. She listened to my concerns and gave me great explanations for all my questions. She’s great. I highly recommend her and this clinic!!!!
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August 2023 by Margie Mathieu-Tankersley
As per Sandy Wilsons review that she was just pawned off to the PA's, so was my spouse and I...read on...she gave him 2 stars to bad there isn't a 0...I had Dr. B as a family doctor for many many years and he pawned my spouse and I off on his uncaring PAs , stating he was stepping back from his practise when he actually was not...it was merely a way of getting rid of patients he was no longer fond of. When I was in a very depressed state all he wanted to give me was pills, they apparently had a psychologist there on site but never requested I see her. I asked him back in Feb. 2023 to see someone and there was never a referral made. When I needed to get my yearly flu shot, they apparently never had any. If I was sick with a cold or flu nothing was prescribed and if it was, I was allergic to it and it was obvious to me that he was not looking at my chart. He kept lowering the amount of my heart pills till finally, I had to see a cardiologist who asked me why he kept lowering it causing my heart to race up to 144bpm. According to the cardiologist the medication I was on did both controlled the heart rate and the BP. Why give a BP pill that was causing nothing but an infection which his PA, and nurse would not give me anything to counteract it but just tell me to go see a specialist. Everything that was wrong, it was always go see a specialist. Like anyone can afford that all the time. Then they would say I owed nothing for my copay because I had a large credit. Well, if there is a credit they'd better deliver a cheque to me as my spouse and I am seeing a new doctor on August 7th. I have to take a migraine injection monthly and the injection caused swelling and large itchy rash lumps on my thigh where I had to give it to myself. His opinion when I showed him...it is a little bit of itch and rash, take an anthistamine 30 min before or would you rather have a migraine. It does keep the migraine away most times. Thank goodness I have an excellent, caring new doctor to see. Buffington used to care...but as my spouse and I aged out...he literally stopped caring. Btw...if you are a senior or coming up to be...he doesn't take medicare and he will show you the door or dump you on to his ignorant PAs and the so called Nurse FNRP...(i think she calls herself). It is not a place you want to come for medical care...and staff has a big turnover. When are you going to decide on another new office location. Never settled!! So...with that being said...at the end of the day you're better off to get out while you can. Karma eventually comes for those who treat others poorly. Please stop sending us registered mail. It will not be accepted and mailbox mail will be returned to sender. We have moved on...please do likewise and refrain from this harassment. Thank you, bless your hearts!
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May 2023 by Julie Nors
Able to schedule a new patient appointment in a reasonable amount of time. Lori Faglie, FNP-C listened to the concerns and started formulating a plan back to health.
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January 2023 by P Fuenzalida-Gonzalez
This was my New Patient appt with Dr. Ryan Buffington. It was amazing! He seemed to know me already, he was warm, welcoming and extremely knowledgable. I felt understood and knew he was sure what will be the best course of action for my treatment to resolve my biggest struggles. And i was so comforted by his demeanor, professionalism, and confidence. The staff was friendly, sweet and made me feel so welcomed. I believe they are God sent to me. All of my medical maintenance will be managed from Thyroid, Cholesteral, to mood challenges. I look forward to meeting the rest of the medical staff for my physical. I have never had a medical team in my PCP' s office that could take care of my physical and emotional needs. My retiring womens health physician whom i have known for over 40 years recommended Dr. Buffington. And i am so thankful it brings tears to my eyes. Thank you to this wonderful medical team. Paulina
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January 2023 by Brandon Leirer
I had a great experience. The facility was very clean and the staff was all very friendly. The doctor really listened to me and addressed and answered all of my questions and concerns. Great experience.
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December 2022 by Sarah Floch
Our wonderful Dr BUFFINGTON and his great team. They are always ready to do whatever is needed to get you well..I went in with a swollen left leg, and they were quick in getting MRI scheduled!Just a wonderful professional team!
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November 2022 by Marcy Baron
Dr. B is an amazing dr. I have been going to him for years, have several health issues and he listens, actually listens when we talk about what’s going on. He is supportive when I hit a A1C goal or loose 3lbs! He is also supportive when I don’t.I never feel judged by him or any of his staff.Dr. B and his staff are amazing!
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November 2022 by Toni Mcwilliams
Dr. made me feel very very comfortable and I really have hopes of him being able to Help me with my issue. My second time to see him I was even more impressed. I would highly recommend this doctor, makes you feel very comfortable does not talk down to you and listens. I love him!!
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October 2022 by Lindsey Williams
I had my first appointment today, I saw PA- J. Talley. He was very kind and smart. Even though my little one was being a little crazy, he was so nice about it and was very thorough when explaining different medications. All the staff there is so sweet, I definitely recommend this office.
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October 2022 by Michael Davis
I have only been going to Buffington Family Medicine for a short time, around 3 months or so. In that short time, Dr. Buffington and his staff have totally convinced me they care about my health as much as I do. Dr. Buffington takes the time to answer all of my questions and concerns, without ever making me feel rushed or that I was inconveniencing him. I’m very thankful to have found them and look forward to keeping them as my PCP for a long time.
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September 2022 by Keela Trevino
Dr. Buffington is great!!! He really takes his time and listens to me and explains things so well. It is always obvious he really cares about people. His staff is always so helpful and caring. The office manager Cindy is awesome. She always has a smile on her face and her positivity is contagious.
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September 2022 by Janet Murray
I have been a patient of Dr Buffington for over 11 years. He is very thorough and never rushes through an appointment. His staff are friendly and professional. I highly recommend Dr Buffington.
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August 2022 by David Farmer
Wonderful and welcoming staff from start to finish! Dr. Ryan Buffington was considerate, compassionate and attentive. I could not be more pleased!
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July 2022 by Brooke Mann
We love Buffington Family Medicine! From the amazing doctor to the awesome, friendly staff, we have never had a poor experience here. If you want a medical practice office that truly cares about your health, you need to go here.