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November 2023 by Tyler Ruff
Can’t say enough good things about Javier and his crew. My dad and I have been taking our vehicles here for years, always honest, responsive, and helpful. As long as this place exists, I won’t take my vehicles anywhere else.
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October 2023 by It’s just me
Myself and my family have used Javier and his team for over 6 years now and I have never been disappointed. Always fast and reliable and gives it to you straight. Highly recommended!- Amy Moss
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September 2023 by Christopher Maynard
Avoid this place at all costs!!! They had my truck for a week, couldn't diagnose any of the issues, and replaced parts without my consent and charged me for them. The parts they replaced didn't even fix any of the issues. They also said they performed a safety inspection, but I wish I would've looked at the sheet before I got home because it wasn't even for my truck. If you're thinking about going here, just throw your money in the trash instead. The result will be the same. Notice how they won't respond to this review, it's because it's all true.Updated: It's crazy that you can't look up my vehicle when you had it in the shop for about a week and took hundreds of dollars from me without fixing any of the problems. I stand by this review.
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September 2023 by Chris Cooper
Javier is great! Highly recommend him. We’ve always received excellent communication and excellent work performed.
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August 2023 by Mark Hagood
So I was passing through Ft. Worth, TX and had recently gotten my car fixed to be able to be towed behind an RV back in Odessa. When the folks in Odessa did that, they screwed up my car's blinker system. The back blinkers worked, but the front ones did not, evident by a quick-blinking blinker signal on the dashboard which usually means bulb out. I knew it had to be more than that because it was both front blinkers. I took the car to D&D, let them know I was passing through, but that I was concerned it could cause a wreck because although I might have my blinker on, only the back blinkers were working and another car might make a maneuver because they didn't get a warning from my front blinker. They understood the urgency of getting it fixed and immediately went to work to find the problem. They literally had to put the car on the lift and start tracing the problem, which they were able to find and fix. The folks in Odessa had erred in how they hooked up the trailer haul package, which was only found by D&D because traced it all the way to taking off the back bumper to find the error in the hookup. I got a call that SAME DAY that the blinker system was fixed. We picked the car up, was charged a fair price and from start to finish was treated with consummate professionalism by the owner and his crew. I can't say enough about the experience and this place. Although I live more than a couple hours away, the next time I need repairs to a vehicle, I will get that vehicle to D&D. You should too. - MWH
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July 2023 by Kojo N.
Extremely poor customer service from the owner Javier Molina himself.On Wednesday July 26, 2023 I called to schedule an appointment. Javier (after collecting info about my vehicle) had given me estimates for some repair work I requested to be done on my SUV. I had disclosed that Firestone had checked it out and given me estimates, but someone we both knew had recommended him. I took the vehicle to his shop the next day Thursday July 27, 2023 at approximately 11:30am. In the presence of 2 others who were with me, he said the estimates he had given me the prior day was not longer valid because he needs to do his own diagnostics shortly to determine if I really needed my brake pads, rotors, rack and pinion replaced as I had requested, saying he didn't trust Firestone's diagnosis, accusing them of overpricing, etc. I gave him the go ahead, diagnose to figure out the problems in order to begin work.At 3:55pm, I called Javier to check on the status of my SUV's diagnosis. Surprisingly, the nice demeanor of the man I met earlier in the day was very agitated, defiant, accusatory and dismissive. I had greeted him over the phone and asked if he had been able to complete the diagnostics. He angrily retorted, " Look, why you trying to put pressure on me, no where in the metroplex will you take your car and have it looked at on the same day. No one puts pressure on me around here or tells me when to do my job. I have a lot of cars waiting to be serviced, and I don't want you calling me every 30 minutes asking about your car. As a matter of fact, come get your car now, I am no longer gonna work on it. I am closing right now so come get it from here, I'm not gonna work on it."I was shocked at his tirade, and so was everyone around me (I had the call on speaker.) I was so dumbfounded, because all of what he said was very rude, and it was the first time I had called since leaving his shop in the morning. All I asked was the status of the diagnostics. This was a total opposite of the nice man I met earlier that morning. I did not argue, but quietly told him I will pick it up in a few moments. I got a ride to his shop, I did not say a word, just collected my key got in my vehicle and drove off.Friday morning I took the vehicle to Pep Boys at 8:07 am where I was given excellent service. They run a diagnostics on the vehicle and determined the rack and pinion were in good shape and didn't need a replacement (the technician actually asked me to take a look and explained things to me.) They did replace the brake pads, rotors, did an oil change, and all was completed by 11:00am. I will recommend Pep Boys over Javier any day, based on my personal experience. He had been recommended, but failed miserably for no good reason. The phone call was witnessed by the person who made the recommendation, and who gave me a ride to pick my car. The person was appalled at his behavior. He lost two customers that day. 1 star is kind, considering the unprofessional manner Javier handled himself.
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July 2023 by Sam Gilliland
Javier and his team have always taken great care of my Toyota/Lexus vehicles. Hard to find a shop as good as this anymore. You can trust this shop, and you can trust Javier! Thank you D&D for keeping my old Tundra on the road.Service: General repairs & maintenance
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July 2023 by Debbie Kriegshauser
Javier and his team came highly recommended to me after moving to Texas. They definitely know their stuff and are highly knowledgeable in figuring out your automotive issues. Such a friendly and courteous group of guys. They keep my car running top-notch. You’re not going to find a better place than D & D!Services: Auto body & trim repair
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June 2023 by Michael Warber
My sons car had a clutch issue overnight and we had to get a tow to D&D. By the afternoon of the next day they had already ordered the parts and quoted me a time and price. The next day the car was ready. They are very trustworthy as the repair to the clutch was hoses. They could have easily quoted a full clutch replacement but diagnosed the issue and repaired what was needed.The car is a 2001 so definitely getting up there but I trust them with their work. On the water pump replacement they sent pictures of the damaged part and had it quickly repaired.I typically do not write reviews but in this case I had to as they offered exceptional service. Thanks again. My son has his car back and works great.
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June 2023 by Gail K.
Beautiful job!! Very detail oriented! He cam to my house and spent a good 5 or 6 hours! Thanks!!
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May 2023 by emerick gallagher
I was preparing to head out for a vacation when my vehicle started giving me issues starting up. Called in the morning and they were more than happy to take a look at it immediately. They were knowledgeable and prompt to diagnose my issue and had the car ready within a few hours. Javier went beyond and even offered to pick me up when the repair was done. They more than earned my business and recommendation. If you're looking for a honest shop with kind individuals, this is your spot! Thank you!Service: General repairs & maintenance
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May 2023 by Peyton Chmielowski
I went there with an electrical issue after being turned down by another shop and d&d automotive got right on top of it they do excellent work and efficiently. The customer service was very good too by keeping me involved and sending pictures of what and how they are doing things which most shops do not do. I highly recommend everyone to come see them I wouldn’t go anywhere else
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March 2023 by Jorge Barragan
Very honest people, Mi car was fixed quickly, Javier the owner explain very well and no expensive at all.
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February 2023 by Donny Huddleston
Javier is the most honest mechanic I’ve ever met. Javier and his guys worked on my 3rd gen 4Runner and took great care of me. Price is certainly important but the most important thing is someone who is honest with you and will do their best to save you money. I give my word he will take care of you. Thanks again sir.Service: General repairs & maintenance
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February 2023 by Sarah Beaudoin
This is the best auto repair shop ever!!! They are very knowledgeable, friendly, and fast! Thank you, D & D!!!We are on a 3 month road trip and had stopped to have our break pads replaced in another state. By the time we got to Texas the car was shaking and multiple dash light warnings had come on. I went into D & D in a time crunch and they immediately inspected and knew exactly what had been done incorrectly by the previous mechanic, and were very knowledgeable. They hustled to fix the issue and really did things above and beyond what I had even expressed and didn’t even charge me! What mechanic does that?! I have never received such great service from an automotive mechanic and I’ve visited countless shops across the country. Texas locals are lucky to have this shop, and I couldn’t recommend them more!!Services: Steering & suspension replacement
