-
October 2023 by Java Nero
Took my Citizen watch to a renowned jewelry store that sells and services the brand and was quoted $300. I looked around and found GWFTJ on the web, called and was told the part that was broken and a $85 charge. I took it to them and was waiting for the "but" and additional charges that would me necessary for the repairs to be completed, the skeptic that I can be. It was repaired for the original price and works perfectly. Highly recommended.
-
September 2023 by Dean West
Went in to replace the springbar of my watch and they were very helpful and sweet! I'll probably have to replace the strap at some point too, and if that happens I'll certainly be coming here :)
-
September 2023 by Dylan Cavanaugh
I’ve had two watch bands adjusted here. They did a great job for a very reasonable fee! I will be back!
-
August 2023 by Ehlay
Local customer here. Finally got my watch adjusted and guess what for free :) amazing place, they have great stuff here and very pleasant owner. Daughter loves ❤️ their very sweet cutie dog.
-
August 2023 by Kara McGrath
Super knowledgeable and helpful! I had some stone and metal questions and an appraisal for them and by the time we finished our chat, they were recommending metal casting professionals to me! They were wonderful to work with.
-
August 2023 by Moira J
Great local resource. I had a ring repaired and got a fair estimate for repairing an antique watch. Kind, helpful, and they have a beautiful selection.
-
June 2023 by Carla Hood
These are the nicest people!! I brought my wedding ring to be polished, and Todd care of me right away. I’ve been to other jewelers where I was charged a lot just to have it polished and waited weeks before I could pick it up. I love being able to support a business with a small-town feel!!
-
June 2023 by Luis Santamaria
I went to remove a few bracelets from my new watch and they were super helpful. Done in just a few minutes. Super nice service. I'll be back for sure and definitely recommend.
-
May 2023 by Tony Gerth
Todd, Julie and the team provide great customer service. They have provided me appraisal services, jewelery checking and cleaning, and serviced several of my watches. Don't buy a pre-owned Rolex before you talk to Todd.
-
May 2023 by Hunter Mills
Work was done very quickly and efficiently by Todd. Had a lovely conversation with Chris while I waited. Would definitely recommend for their great customer service!
-
April 2023 by Outcastmc69
What a place what an experience. I've did business with them before and it's great Everytime. The store, the owner and staff are all amazing and they carry great quality products. I went in to get a battery for my watch and he literally replaced it for free. Now that’s what I call an amazing customer experience!!
-
April 2023 by Tony S.
What a place what an experience. I've did business with them before and it's great Everytime. The store, the owner and staff are all amazing and they carry great quality products.
-
March 2023 by Steve Beaulieu
I needed a pin for my submariner bracelet and found myself at GWFT&J after trying a couple of places. Not only did he help me quickly, he sent me on my way without even asking for payment. I can't promise he'd do this for everyone, so don't go there expecting freebies, but it's a true testament to how wonderfully hearted these folks are! I am a lifetime customer now.
-
February 2023 by Carrie Mansilla
Love this hidden gem! People are so nice and great customer service. Took my husband’s watch in for a minor repair and walked out with a gorgeous ring too. Just had my wedding set cleaned for our anniversary dinner at no charge.
-
February 2023 by Scott Woodland
Garner Wallace is my go to place, always nice to interact. We’ve taken our Tag Heuer watches there for battery replacement. I recently sold them bulk jewelry from the execution of an estate and they paid three times higher than another store’s offer.
